The property has received mixed reviews from guests. While some guests found the rooms to be clean and well-maintained, others complained about the lack of basic amenities such as drinking water and AC. The behavior of the staff was also a major concern for many guests, with some describing it as rude and unhelpful. Several guests also reported being charged extra fees upon check-in, which they found to be unfair. Overall, the property seems to have some room for improvement in terms of service and amenities.