Guests have reported a series of frustrating issues at this property, including unclean rooms, broken amenities, and unhelpful staff. Many mentioned blocked bathrooms, lacking basic necessities, and poor service, particularly in getting towels and toiletries. Check-in experiences were often problematic, with some denied access despite prior booking. Food options were limited, and the overall ambiance didn't meet expectations. Several expressed disappointment in the overall condition and management response, describing their experiences as unpleasant.