The property has mixed reviews from guests. Some guests found the property comfortable and clean with good room service. The staff was friendly and helpful, providing exceptional hospitality. However, some guests had a bad experience with the property. They complained about poor maintenance, unclean washrooms, and mosquito-infested rooms. Some guests also faced issues during check-in, with the property denying them a room despite having a booking. The restaurant staff was also reported to be rude and overcharging guests.