we came to Hotel at 10 pm , Reception staff was not able to attend properly, it's very formal way of talking
we booked a twin room through MMT but they have given us King bed how ever they provide us a extra comforter
we carry our luggage our self upto our room
parking not allowed inside the premises,we just parked our vehicle outside
although room was good
breakfast was very good
Comfort Inn Alstonia has replied on Wed Oct 08 21:27:57 IST 2025
Dear Mr. Pradeep,
Greetings From Comfort Inn Alstonia Amritsar!
Thank you for taking the time to share your feedback.
We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the room type mismatch, the check-in experience, and assistance with luggage. Your comments have been shared with our team to ensure better coordination and guest support in the future.
Regarding the parking, we understand the difficulty and are actively exploring better solutions for our guests. We're glad, however, that you found the room comfortable and enjoyed our breakfast service.
Your feedback is valuable in helping us improve. We hope to have the opportunity to welcome you again for a more seamless experience.
Warm regards,
R R Singh
General Manager
Comfort Inn Alstonia Amritsar