Crossroads property in Shimla is appreciated for its prime location, being just a few minutes walk from Mall Road and key attractions like Jakhu Temple. Guests have praised the professional and friendly staff, who are always ready to help. The property is well-maintained and offers convenient amenities like free WiFi, room service, and 24-hour security. The rooms are comfortable and clean, with well-maintained washrooms. However, some guests have mentioned issues with food quality and limited breakfast options. Overall, Crossroads is a good value for money option for a comfortable stay in Shimla.