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Review Of CS Empire0123401234

Neil Kendra, Neil Island

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    3.9
    Very Good

    236 Ratings, 124 Reviews

    excellent
    40%
    very good
    34%
    average
    13%
    poor
    6%
    bad
    7%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 5
    • 5
    • 4
    • 4
    • 4
    • 4
    • 4
    • 5

    Rating Categories

    • Location4.3
    • Cleanliness3.9
    • Room3.5
    • Food3.9
    • Hospitality4.4
    • Value For Money3.8
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property's prime location near the jetty and market area is a major highlight, making it super convenient for exploring. Guests appreciate the spacious, clean rooms and friendly staff who provide helpful service. Though some feedback indicates room service can improve and food options vary, many enjoyed their meals and commented on the good breakfast. Overall vibe is cozy and welcoming.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    amit a.family with 2 kids

    Very poor service. Terribly bad for staying here Poor amenities and services with exorbitant prices

    Travel Month: Oct 2025

    Room: Premium Room

    2.0

    Poor Stay

    subrata k.family

    Arrogant behaviour of staff... first refused to provide plates for dining...next told us to come and collect plates from dining hall.. after taking the matter to manager then only problem resolved.

    Travel Month: Sep 2025

    Room: Premium Room

    4.0

    Good Stay

    kopal g.couple

    helpful people and close to market and Jetty, also close to scooter rental, in the centre of island.

    Travel Month: Mar 2025

    Room: Premium Room

    5.0

    Excellent Stay

    chirantan k.loyalty-iconfamily

    Very well located in the city and near to bharatpur beach, excellent food and good service. Amenities are also great

    Travel Month: Jan 2025

    Room: Premium Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    krishan p.couple

    Location is good 900 meter and food are also good staff behaviour is nice. But check out time and check in time must be clear.

    Travel Month: Jan 2025

    Room: Premium Room

    • user photos
    • user photos
    • user photos
    5.0

    Excellent Stay

    rayan m.loyalty-iconfamily with 2 kids

    The property is well maintained and the rooms were clean. Food was good. it is near to the ferry terminal

    Travel Month: Dec 2024

    Room: Premium Room

    1.0

    Terrible Stay

    sitender s.loyalty-iconfamily with 1 kid

    staff r very rude.....this hotal is not good for family...plz don't book this hotal..........location not good ....food not good

    Travel Month: Dec 2024

    Room: Premium Room

    3.0

    Average

    kalesh k.family with 1 kid

    They are not maintaining the bathrooms and balcony area . bathroom hanger is a damaged one, AC is not working properly.

    Travel Month: Dec 2024

    Room: Premium Room

    1.0

    Terrible Stay

    manish b.loyalty-iconfamily

    Food & complimentary breakfast is very very bad. The staff and the service is very poor. Utter waste of money. Nothing better in this hotel other than their bathrooms

    Travel Month: Dec 2024

    Room: SUPER DELUXE ROOM

    • user photos
    • user photos
    • user photos
    4.0

    Nice and clean

    sadanand y.family

    Nice clean and good on timings specially for their breakfast time and the location is also very good

    Travel Month: Dec 2024

    Room: Premium Room

    4.0

    Good Stay

    udit s.couple

    Hotel in good condition, clean and spacious rooms, breakfast facilities provided. Time between checkin and checkout is not as per standard practice.

    Travel Month: Dec 2024

    Room: Premium Room

    3.0

    Average Stay

    man m.family

    Property's location and food was fine but service was not up to the mark. One had to call the staff several times before they could come.

    Travel Month: Dec 2024

    Room: Premium Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    nand l.couple

    Excellent rooms having large size and attractive furniture. Complimentary breakfast is average and I suggest you to not order food from hotel restaurant due to offering very small quantity and having no taste at all.

    Travel Month: Dec 2024

    Room: Premium Room

    • user photos
    • user photos
    • user photos
    4.0

    Good stay

    yogendra k.loyalty-iconfamily

    It is in the centre of island and very near to the jetty, due to which every visit point is approachable, the hotel is good for the stay

    Travel Month: Dec 2024

    Room: SUPER DELUXE ROOM

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    sandeep m.family

    Location is good, central. Rooms were average, just a budget stay, nothing more. Soft skills totally lacking at the reception. Curt and official, smiles missing. Rude notices placed everywhere, “check out at 9 am or rs 400/hour extra. Electricity very erratic, light goes off till generator comes on. Bedsheet was torn. Just tolerable for a day !

    Travel Month: Oct 2024

    Room: SUPER DELUXE ROOM

    4.0

    shifted to another hotel

    ragini c.loyalty-iconcouple

    Actually due to renovation process we were shifted to hotel pearl park beach resort in lakshmanpura 1 …they have arranged a vehicle and the hotel was owned by CS empire…but this hotel is like walkable distance from jetty we had only two suitcases so we walked from jetty to this hotel

    Travel Month: Jun 2024

    Room: Premium Room

    5.0

    Cs empire is very good hotel, reception staff very polite, cooperative.

    gaurav g.couple

    The deluxe room was beautifully decorated, and the amenities were exceptional, especially considering the small island setting. However, there was no wi-fi available, as they claimed it was under maintenance. Additionally, the breakfast provided was quite ordinary, lacking fruits, eggs, and cereals, and overall, it was unpalatable.

    Travel Month: Jun 2024

    Room: Premium Room

    5.0

    Excellent Stay

    sharon r.

    My stay at cs empire was pleasant. The amenities offered were equal to a 3 * hotel. Rooms were neat and clean. The staff at the hotel were truly amazing. So helpful and polite. Breakfast served at the hotel was tasty. The hotel was close to the jetty and market area.

    Travel Month: May 2024

    Room: Premium Room

    3.0

    Food

    sasidhar v.family

    Not much of food options in breakfast and taste is also below average. We tried dinner too it's just average.

    Travel Month: May 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    alex r.loyalty-iconfamily

    It was a very good stay

    Travel Month: May 2024

    Room: Deluxe Room

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