The Location of the property is a bit difficult to trek and requires a bit of effort to reach, but the view from the property is breathtaking. The Cleanliness of the rooms needs improvement as some guests found rubbish in drawers and dusty rooms. However, the Staff is very helpful and hospitable, always available to assist guests with anything they need. The caretaker, Nitesh, was particularly praised for his helpfulness and responsiveness. Overall, the property is recommended for those who love trekking and don't mind a bit of effort to reach the stunning view.
Location
The property is located at a high altitude and requires a bit of a hike to reach, which can be tiring for some guests. However, the location offers breathtaking views of the surroundings and is close to popular attractions like Mall Road. The adventurous trek to reach the property is worth it for those who love trekking and want to enjoy the scenic beauty of the place. Some guests recommend wearing boots during snowfall to avoid slipping on the slippery steps.
Cleanliness
Some guests found the rooms to be dirty with rubbish in drawers, and the basic sanitation was not provided. However, most guests found the property to be clean and well-maintained, with spacious rooms and bathrooms. The caretaker was helpful and responsive in addressing any cleanliness issues.
Staff
The staff at the property, especially the caretaker, was helpful, hospitable, and always available to assist guests with anything they needed. Some guests found the number of staff to be less, but the existing staff was efficient in handling all the tasks. The check-in experience was smooth, and the staff provided luggage carrying facilities during check-in.