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Review Of D'chandelier0123401234

Ernakulam South, Cochin

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    269 Ratings, 114 Reviews

    excellent
    22%
    very good
    26%
    average
    23%
    poor
    16%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 4
    • 4
    • 5
    • 5
    • 1
    • 3
    • 4
    • 3

    Rating Categories

    • Location3.3
    • Cleanliness3.8
    • Room4.0
    • Food2.8
    • Hospitality4.1
    • Value For Money3.5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the friendly staff and clean rooms at this property. Many enjoyed the convenient location near the railway station. However, feedback highlights issues like inconsistent power supply, water availability, and maintenance problems in bathrooms and rooms. Some found the service lacking, with multiple complaints about unresponsive staff and unclean facilities. Overall, it seems like a hit-or-miss experience.

    Sort by:

    Positive first
    5.0

    Excellen

    bharath k.solo

    It was a nice stay. Staffs were extremely friendly. Rooms were very neat. Overall ot was a really good experience. Looking forward to coming here again.

    Travel Month: Feb 2025

    Room: standard Single

    1.0

    Terrible Stay

    nelry g.loyalty-icongroup

    were denied check in hotel staff didn't communicate well water availability was a problem the refund process took time

    Travel Month: Feb 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    sanif k.loyalty-iconfamily

    Frequent power outages and no backup made my stay uncomfortable. With non-openable windows, the room felt hot and suffocating. Wouldn't recommend.

    Travel Month: Dec 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    bharath k.loyalty-iconsolo

    The stay was fantastic. The staffs were extremely polite. Coming to the rooms, they were well maintained and the cleanliness was top notch. The location was also easily accessible. Looking forward to coming here again.

    Travel Month: Aug 2024

    Room: standard Single

    2.0

    Poor Stay

    ruchi s.family

    Not very well maintained, hot water was not available throughout our stay, after asking for bucket of hot water it took almost 2 hrs to provide the same.

    Travel Month: Oct 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    sindrella r.

    1. The ac kept going off 2. The television was working but there was no sound 3. Called to fix the sound of the television and they said they would come after a while but didn't come and fix it.

    Travel Month: Sep 2024

    Room: Deluxe Room

    5.0

    Amazing stay with excellent service

    grace r.solo

    I recently stayed at the d chandelier for a night and i couldn't have been more impressed. From the moment i arrived, the staff was incredibly welcoming and attentive. The check-in process was smooth, and i appreciated it.

    Travel Month: Sep 2024

    Room: standard Single

    5.0

    Excellent Stay

    abhish m.

    . It's essay to do in make my trip app payment and. And other es not so lag every thing is speed. It's good experience and the peoples are friendly in the hotel.

    Travel Month: Aug 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    bunty.business

    All the walls got damaged, the tv was not working, smelling a bad odour in the room, the bathroom door was already broken, only one charging provided

    Travel Month: Aug 2024

    Room: standard Single

    1.0

    HOPELESS HOTEL THEY PROVIDED SPA WITH SEX

    samved a.loyalty-iconcouple

    hotel is having so much cockroach 🪳 in there rooms . in hotel they have spa center the provide spa +sex with there girls. in spa the girls don't have to spa the body only they take rs 3000 to 5000. plus extra service charges like sex rs 3000/- extra

    Travel Month: Jul 2024

    Room: Deluxe Room

    2.0

    Need to be improvement in all parameters.

    prakash h.business

    Hotel is good, maintained issues, like no water no generate support, tv dish not recharged. Food only limited 3 small idly. It's business hotel, in-time we need water supply to get fresh

    Travel Month: Jul 2024

    Room: standard Single

    3.0

    Average Stay

    gopala k.

    Room is not as expected, painting peeled off, not as displayed while booking

    Travel Month: Jun 2024

    Room: Executive Room

    5.0

    Stacation - a break from the daily life routine

    ash l.loyalty-iconcouple

    It was really a good experience. I will be suggesting this hotel with my friends and my family members too

    Travel Month: Jun 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    2.0

    2.

    aravind c.couple

    Service is to bad. How many times i tell them tv is not working. They not recharge the dth they tell 10min no use. Finally i stopped saying that. And water full of iron taste, water is not good for bath

    Travel Month: May 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    anshad a.loyalty-icon

    We don't get what we ordered! they said we are under maintenance so we inform to make my trip to don't rake booking. And some time later they decided to give us a single bed room. Its tooooooo terrible one. I think someone just leave that room. And they give to us that room the room door was opened. And the bed is messy. After the hard talk they give other double bed room. But no neatness, last trip was to sad and disappointed us. We didn't expect that. Didn't take snaps!

    Travel Month: May 2024

    Room: Deluxe Room

    5.0

    very good and super. full cleaned fully comfortable for us all other us…

    basil c.couple

    Very good ambience and its a silent area its better for us .friendly behaviour from their side and totallly feeling good

    Travel Month: May 2024

    Room: Deluxe Room

    4.0

    Good Stay

    shafeek s.

    It was a very good experience. I booked my stay through your platform because of my trust in you. The hotel i stayed in also showed that reliability. The service was very good. Still i will book stay only through your platform. Thank you

    Travel Month: Apr 2024

    Room: Deluxe Room

    4.0

    Worth for price.

    shajudeen.business

    Worth for the price. Nr back gate of south station. Walking distance. . Only problem is to find good restaurants you have to go far

    Travel Month: May 2024

    Room: standard Single

    2.0

    Very bad experience

    chinnu m.family

    Booked the room, showed all basic facilities are avilable, the front office female staff was quite rude in communication during the stay, no warmth offer to one as a paying customer. Poor customer service as well. Dirty rooms and bath rooms, not maintained well. Very bad experience. Bed bugs and cockroach are hide in bedrooms and bathrooms.

    Travel Month: Apr 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    abhilash r.couple

    Very pathetic rooms. Don’t go with the pictures. It’s really a very bad experience for me. Room was very small and smelly. There was lots of noise in the night

    Travel Month: Apr 2024

    Room: Deluxe Room

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