Review Of DENZONG REGENCY HOTELS & RESORTS

One of the best properties I have stayed in..Amazing hospitality and really well trained staff..Beautiful views all around..Food also is really good..Kudos to the entire team for a great treatment during our stay..A special thanks to Mr Denzong who also being the owner was so humble and spoke to us and guided us for out trip to Nathula Pass.. Thanks for the Beautiful experience..Will visit again soon Regards Sid

Washroom was stinking. When I raised with Helpdesk they just installed a new air freshener instead of trying to identify the underlying cause and fixing it.

Very nice location and the view is just amazing, loved the food and the hospitality provided, can think of visiting the property again

Everything was great except the breakfast buffet. Very less options and taste could have been improved. A La Carte options were very good for lunch and dinner.

5

Great location and ambience. Very close to the main market. Very cordial Staff. I really enjoyed my stay. Quality of food can certainly be improved

Room was nice, but a bit worn. Pool was very dirty. Refused to upgrade to better view despite hotel being almost empty. Service and welcome good. Food so so. Room was nice, but a bit worn. Pool was very dirty. Refused to upgrade to better view despite hotel being almost empty. Service and welcome good. Food so so.

wonderful experience. lovely location. staff is very nice. food is good. may be I visit again in last week of July.

The resort was decent but staff at reception were not helpful. it was a great stay.

Very good stay. Very good location. Staff behaviour is so good. Food is also good. Staff is very cooperative.

I stayed at this hotel with my one-year-old baby, and believe me, the experience was absolutely wonderful. What touched me the most was how they offered complimentary food for my baby every single time – without even asking. That kind of thoughtful hospitality is rare to find! The staff was incredibly polite, helpful, and attentive. The rooms were spotless, and the service was top-class throughout our stay. They made sure we were comfortable in every possible way, and treated us more like family than guests. If you’re traveling with a baby or small kids, I highly recommend this hotel. It’s not just family-friendly – it’s family-caring. I’d definitely love to come back again. Thank you for making our stay so special!

Beautiful property, Casino was awesome, Kids room had Ps5, buffet was tasty

Location was excellent .. food was sub standard with absolutely no clue of authenticity and method of preparation .

The hotel is located close to MG road. The rooms are quite nice and spacious. Breakfast spread is decent. It also has a casino inside. Due to rains , the swimming pool was closed which was a disappointment. The spa and sauna is under renovation too. Ideally these things should be informed prior. Overall, it was a comfortable stay.

It was a very nice experience staying at Denzong. The staff was very friendly and welcoming. Food was delicious. Would highly recommend it if you are planning for a family stay at Gangtok.

Propertys food location and facilities are good but the play of commision for providing taxi cab from the hoteal staff without any invoice

Denzong Regency offers a great stay with clean, well-maintained rooms that match the advertised photos, a beautiful balcony view, and a convenient location. The staff is courteous and helpful. However, the dining experience falls short—the buffet food is average, with repetitive desserts, limited fruit options, overcooked pasta, and subpar vegetables. To enjoy better meals, skip the buffet and try the à la carte options instead. The hotel would benefit from hiring a more skilled chef to improve its food quality.

Stayed in two Heritage Deluxe rooms for 4 nights/5 days. Big thanks to MakeMyTrip for giving us a great package! The hotel is in a prime location, very close to M.G. Market. Breakfast was excellent with lots of variety. Dinner (à la carte, not part of the package) was a bit disappointing – food and service need improvement. Housekeeping was excellent and the staff was very polite and helpful. Some amenities like the gym and spa were not functional due to renovation. Overall, a pleasant stay – with a few tweaks, it could be even better. Keep it up!

The staff are very polite and helpful. great property and good food. Best property to stay in Gangtok

The hotel's location was excellent, and my stay was very comfortable. The room was neat and clean. From the reception to the dining area, the staff, including housekeeping, were well-trained, polite, and had a positive attitude. The quality of the food was good, with a great variety available. I am sure that if I or my family and friends visit again, I will recommend this hotel to them.