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Sam's Sand Dunes, Jaisalmer | 40.7 km from city centre
243 Ratings, 127 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property gets a lot of appreciation for its excellent location right by the sand dunes, making desert experiences easily accessible. Guests love the friendly and helpful staff, great food, and well-organized cultural programs. Many enjoyed the camel rides and the breathtaking views. The spacious rooms and overall polite service enhance the stay, contributing to a memorable experience.
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Great location, average experience
Had a 1 night stay at Desert valley resort with family (spouse and kid) this week. A bit of mixed bag. The property location is great. It is right across the sand dunes point so you can just walk to camel safari point. It is a decent sized property and the front facade looks great. Rooms are of good size. The property manager was also courteous and prompt, giving us a room upgrade to room with an attached pool which my daughter really enjoyed. Has a nice play area and a central swimming pool too. However few issues with the stay which made a possible great stay feel very average overall. There were couple of family residents in the property but The property had booked a group of ~50 (non family) people at the same time. The cultural show in evening felt a bit like a dance bar, not suitable for a family setup. The same thing was visible at the swimming pool making us restrict mostly to the room. Room hygiene was okayish given being in desert a few insects here and there were expected. The food quality was also very average with scope to improve the cleanliness of cutlery.
Room: Desert Comfort Heritage Room
Good Stay
Ok
Room: Thar Haveli Luxury Tent with Private Pool
Nice Stay
Overall a good experience. Pros: Good and helpfull staff specially the person attending the reception. The evening program they organise is to watch out for. Food was also very good. Cons: Too many insects on the property made me uncomfortable. On the dates I went there it was mostly boys group from neighboring states, so people going with their families might not feel good.
Room: Desert Comfort Heritage Room
Comfortable Stay
We really enjoyed our stay at this beautiful hotel. The location was excellent, the breakfast, lunch, and dinner were delicious, and the room was nice and clean. Staff was very friendly at day and night. Thank you, team, for making our stay comfortable!
Room: Desert Villa Signature Suite Room
Good Stay
4
Room: Swiss Desert Tent
Terrible Stay
The resort was terrible and the hospitality is null from the staff. Dirty atmosphere and even the water was not there
Room: Desert Comfort Heritage Room
Excellent Stay
excellent experience all the resort staff is very friendly treat us like a family food also very good over all excellent experience highly recommend thank you Desart vally resort and team grat service 🙏🏻
Room: Desert Comfort Heritage Room
Excellent Stay
Excellent experience behaviour of all staff is so good .really enjoy the desert tour best desert ever
Room: Desert View Super Deluxe Room
Desert Valley Resort Jaisalmer has replied on Mon May 12 20:51:12 IST 2025
Dear Guest, Greetings from Desert Valley Resort! Thank you for sharing your wonderful experience. We are thrilled to hear that our team’s service made your stay memorable and that you truly enjoyed the desert tour. Knowing it was the “best desert ever” is the highest compliment we could receive. We look forward to welcoming you back for more exceptional experiences in the future. Warm regards, General Manager Desert Valley Resort
Average Stay
toilet in the worst condition. not clean properly. Food is tasty. not worthy. below 4 k is ok.
Room: Desert Comfort Heritage Room
Desert Valley Resort Jaisalmer has replied on Mon May 12 20:51:46 IST 2025
Dear Guest, Greetings from Desert Valley Resort. Thank you for sharing your feedback. While we’re pleased to hear that you enjoyed the food, we sincerely apologize for the inconvenience caused regarding the cleanliness of the toilet. Your experience does not reflect our usual standards, and we take your comments very seriously. Please be assured that we have addressed this issue with our housekeeping team to ensure such lapses do not occur in the future. We value your input, as it helps us improve and provide a better experience for all our guests. We hope to have the opportunity to welcome you again and provide you with a stay that meets your expectations. Warm regards, General Manager Desert Valley Resort
All in one place
familyIt is a perfect place just opposite to sand dunes, you will get all the experience from camel ride, tent house, cultural event, pool and awesome food.. really enjoyed
Room: Desert View Super Deluxe Room
Desert Valley Resort Jaisalmer
Dear Guest, Greetings from Desert Valley Resort! Thank you for your delightful review. We’re thrilled to know that you had a wonderful experience enjoying everything from the camel ride and cultural events to the tent stay, pool, and our food. Being located right opposite the sand dunes, we’re glad we could offer you the complete desert experience. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Warm regards, General Manager Desert Valley Resort
Average Stay
Location and place is nice. Requires to have better turned out staff, more maintenance and cleaning is required. The reception area needs to be decorated. Non veg food could be also included in menu.
Room: Desert View Super Deluxe Room
Desert Valley Resort Jaisalmer has replied on Mon May 12 20:53:40 IST 2025
Dear Guest, Greetings from Desert Valley Resort! Thank you for taking the time to share your feedback. We’re glad to hear that you appreciated the location and overall ambiance of the resort. We also sincerely acknowledge your suggestions regarding staff presentation, cleanliness, reception decor, and menu variety. Your comments are extremely valuable to us, and we are already reviewing these areas for improvement to enhance the overall guest experience. We hope to have the opportunity to welcome you again with an even better stay. Warm regards, General Manager Desert Valley Resort
Excellent Stay
Stay at desert vakkey resort was wonderful. Facility was well maintained. Cultural program was very good. Buffet was very good. Camel safari and jeep safari was also good. Overall hygiene of resort was good.
Room: Desert View Super Deluxe Room
Desert Valley Resort Jaisalmer has replied on Mon May 12 20:54:06 IST 2025
Dear Guest, Greetings from Desert Valley Resort! Thank you for your kind and detailed feedback. We’re delighted to know that you had a wonderful stay and enjoyed the cultural program, buffet, camel and jeep safaris, as well as the overall hygiene and facilities of the resort. Your satisfaction is our top priority, and it’s truly rewarding to hear that we could make your experience a memorable one. We look forward to welcoming you back soon for another enjoyable desert getaway. Warm regards, General Manager Desert Valley Resort
Average Stay
familyThe location is great, accommodation is average or below compared to the price they charge. Lack cleanliness.
Room: Desert View Super Deluxe Room
Desert Valley Resort Jaisalmer has replied on Mon May 12 20:55:21 IST 2025
Dear Guest, Greetings from Desert Valley Resort! Thank you for sharing your feedback with us. We sincerely apologize for not meeting your expectations during your stay. We strive to provide the highest standards of cleanliness and comfort, and we regret that we fell short in this regard. Your comments will be shared with our team, and we will work diligently to address these concerns to enhance the overall experience for our future guests. We hope to welcome you back soon for a more enjoyable stay. Warm regards, General Manager Desert Valley Resort
Excellent Stay
Location 10/10 , cleanliness 9/10, service 10/10, food 10/10. Overall excellent experience and recommend to all
Room: Desert Comfort Heritage Room
Desert Valley Resort Jaisalmer has replied on Mon May 12 20:55:36 IST 2025
Dear Guest, Greetings from Desert Valley Resort! Thank you for taking the time to share your wonderful feedback. We are thrilled to hear that you had an excellent experience with us and appreciated our location, cleanliness, service, and food. Your kind words mean a lot to us, and we are delighted that we could meet your expectations. We look forward to welcoming you back soon and ensuring another memorable stay. Warm regards, General Manager Desert Valley Resort
Good Stay
Very warm welcome at reception desk and arranged all activities for desert. Their all services were good except we had hot water issues to take a bath. Hopefully they can upgrade their hot water tank.
Room: Desert Comfort Heritage Room
Desert Valley Resort Jaisalmer has replied on Mon May 12 20:55:56 IST 2025
Dear Guest, Greetings from Desert Valley Resort! Thank you for your valuable feedback. We are pleased to hear that you received a warm welcome at our reception desk and enjoyed the desert activities we arranged for you. Your kind words about our services are greatly appreciated. We sincerely apologize for the inconvenience caused by the hot water issue during your stay. We understand how important this is and will certainly look into upgrading our hot water system to ensure a more comfortable experience for future guests. We look forward to welcoming you again for a seamless stay. Warm regards, General Manager Desert Valley Resort
Waking up in the desert
familyMy primary reason for going back to jaisalmer was to be able to wake up to the desert sun. The property serves that purpose well. You can just cross the road and walk into the sand dunes. The food was vegetarian, so average, evening snacks and entertainment was standard. Staff and service was above average. Some things when asked was promptly attended to and somethings were delivered without having to ask for it. Overall, i had a great stay and i'd definitely recommend to anyone visiting seam yo stay here.
Room: Desert Villa Signature Suite Room
Desert Valley Resort Jaisalmer has replied on Mon May 12 20:56:17 IST 2025
Dear Guest, Greetings from Desert Valley Resort! Thank you for sharing your experience with us. We're delighted to hear that our property fulfilled your primary goal of waking up to the desert sun and providing easy access to the sand dunes. It's wonderful to know that you enjoyed your stay and found the service to be above average. We appreciate your feedback on the food and entertainment, and we will work on enhancing these aspects to meet a wider range of preferences. We're also pleased to hear that our staff was attentive and proactive in ensuring your comfort. We would be thrilled to welcome you back for another memorable stay, and we truly appreciate your recommendation to others. Warm regards, General Manager Desert Valley Resort
Terrible Stay
coupleNot a star property . Wrongly mentioned & showing . Misguided . Very disappointing
Room: Desert View Super Deluxe Room
Desert Valley Resort Jaisalmer has replied on Mon May 12 20:56:35 IST 2025
Dear Guest, Greetings from Desert Valley Resort! Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide clear and accurate information about our property, and we apologize if you felt misled in any way. Your comments are important to us, and we will review our listings to ensure they accurately reflect the services and amenities we offer. We regret that your stay was disappointing, and we hope to have the opportunity to welcome you back for a more enjoyable experience. Warm regards, General Manager Desert Valley Resort
Best place for holidays
Very excellent service, we recommend this place. Friendly staff and excellent service. Excellent facilities.
Room: Swiss Desert Tent
Desert Valley Resort Jaisalmer has replied on Mon May 12 20:57:14 IST 2025
Dear Guest, Greetings from Desert Valley Resort! Thank you for your kind words and recommendation. We are delighted to hear that you had an excellent experience with our service, staff, and facilities. Your feedback motivates us to continue delivering the best possible experience for our guests. We look forward to welcoming you back for another wonderful stay. Warm regards, General Manager Desert Valley Resort
Luxurious experienc
Heard about this property from my cousin. Property location is very much on the bypass. Amazing food & hospitality. Evening cultural programme was superb. Just the drawback were the sound systems, which could have been better.
Room: Desert View Super Deluxe Room
Desert Valley Resort Jaisalmer
Dear Guest, Greetings from Desert Valley Resort! Thank you for sharing your experience with us. We’re thrilled to hear that you enjoyed the location, food, hospitality, and the evening cultural program. It’s great to know that your cousin's recommendation led you to us! We appreciate your feedback on the sound system, and we will certainly work on improving it for a better experience during our cultural programs. We hope to welcome you back soon for another memorable stay. Warm regards, General Manager Desert Valley Resort
lovely property
family with 1 kid5 star property. Staff is cordial and polite. kids friendly. lovely stay. nice spread in buffet.
Room: Thar Haveli Luxury Tent with Private Pool
Desert Valley Resort Jaisalmer has replied on Mon May 12 20:57:59 IST 2025
Dear Guest, Greetings from Desert Valley Resort! Thank you for your wonderful feedback. We are thrilled to hear that you had a lovely stay and enjoyed our cordial and polite staff, as well as the kid-friendly environment. It’s great to know that you appreciated the buffet spread as well. We look forward to welcoming you and your family back for another enjoyable stay. Warm regards, General Manager Desert Valley Resort
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