Hotel room were so bad AC was not working for two hours and despite off Hotel was empty. We were not offered another room. paint was coming off from the wall in the room and there was a weird smell all over not only this the hotel staff was not at all cooperative. The guy on the reception was extremely rude and his behave and was fighting with us during the checkout, he must have taken some drug because of which his eyes were red, and he was not able to comprehend or understand our request I have requested for a GST invoice which can be submitted to my office as this was a business travel however the guy took 1.5 hours and was not able to generate the GST bill. Some other guy from Accounts came after one and a half hours later. I promised us that he will WhatsApp us the bill in 48 hours because of shortage in the staff. He also acknowledged that the guy at the reception was wrong and not able to understand what to do I am shocked to see such behave and such quality of people at the front desk very disappointed from the Hotel as well as make my trip to include such hotels under their umbrella.