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Review Of Diamonds Guests Houses

Kalyani, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    33 Ratings, 10 Reviews

    excellent
    12%
    very good
    36%
    average
    18%
    poor
    18%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 2
    • 3
    • 3
    • 4
    • 4
    • 2
    • 2
    • 5

    Sort by:

    Positive first
    2.0

    Poor Stay

    soumayadeep m.solo

    they provided different room than what is shown towels are worse than floor carpet_tainted, bed sheet were dirty having marks of stains , women long hairs everywhere. in bathroom the water gets logged , the bum gun was emitting water at 3 different direction with no force at all. and this at a cost of 1000

    Travel Month: Dec 2024

    Room: Deluxe single

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    2.0

    Poor Stay

    shoubhik c.loyalty-iconcouple

    The rooms were dirty, spider webs everywhere, toilets dirty. And many more. Not worth the amount spent.

    Travel Month: Jul 2024

    Room: Deluxe Double Room

    2.0

    Poor hospitability

    ravi k.business

    The day i reached the hotel, the staff started a quarrel that i would have to shift to a smaller sized room as they had booked my room in another customer's name on the last day of my visit. I said no, either give me a same-sized room or give us two rooms as the one being provided is claustrophobic and too small for two people. It was the worst traveling experience for me. Room wise, the hotel has just one plus point, the location, else the amenities are poor, no internet facility, poor quality of mattresses, bedsheets, pillows; no facilities for tea or any kind of food, one has to depend on food delivery services as restaurants nearby are average.

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Deluxe Double Room

    4.0

    Solo traveller

    niloy k.solo

    Room is average. Location is near the station. However, being near main road it's a little noisy. Also it provides only lodging. Food has to be arranged from outside.

    Travel Month: Nov 2022 (3-Night Stay)

    Room: Deluxe Double Room

    3.0

    Room was great for cleanliness but room service to be further strengthened specially from 9pm tillmorning

    tuhin c.solo

    The hotel reception is freindly and cooperative but room service and provision of fooding at hotel is not adequate specifically during night shift. Rooms should be connected with reception through phone or bell. Cleanliness maintained but working of geezers to be administered

    Travel Month: Oct 2022

    Room: Deluxe Double Room

    3.0

    Solo journey

    gourav m.solo

    I checked my room at 8. 00 am. But my official check in time was 12. 45 pm. They allow me to check in before time. It was my first liking about this guest house. Secondly fan of my room was not working. They sent a electritian to my room to repair the fan. Overall it was a good experience in this guest house.

    Travel Month: Aug 2022

    Room: Deluxe Double Room

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    4.0

    Good Stay

    supritam s.family

    The room was okkk. And food facility is not available. . But home delivery facility available

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Deluxe Double Room

    • user photos
    4.0

    Best for solo

    bangshi d.solo

    Good place to stay at kalyani.

    Travel Month: May 2022

    Room: Deluxe Double Room

    5.0

    It was nice

    arka d.group

    Good locality, good staff, good behaviour. Good transport connection

    Travel Month: May 2022

    Room: SUPERIOR FAMILY ROOM

    Diamonds Guests Houses has replied on Fri May 20 19:01:15 IST 2022

    Dear mr dey, thank u very much for your positive feedback. It will give us more strength to serve u on your next visit.

    2.0

    Experience during hotel stay

    mriganka s.family

    Ac was not functioning initiall

    Travel Month: Apr 2022

    Room: Deluxe Double Room

    Diamonds Guests Houses has replied on Fri May 20 18:59:53 IST 2022

    Dear mr sarkar it was a electrical fault. We rectified with immediate actions. Hope it will not repeat again on your next visit. Looking forward to serve u soon.

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