During our recent weekend stay at Diwedi Hotel, Varanasi, we initially encountered an issue with the assigned room. However, the hotel staff responded promptly and efficiently by relocating us to a much superior accommodation. The upgraded room significantly enhanced our experience. The overall hospitality, food quality, and service delivery were exceptional, reflecting a clear commitment to guest satisfaction. We were thoroughly impressed with the courteous staff and the well-maintained property. A truly commendable experience deserving of a 5-star rating. Highly recommended for a comfortable and enjoyable stay in Varanasi.
Dwivedi Hotels (Palace on Steps) has replied on Mon Oct 13 19:18:29 IST 2025
Dear Sharad Kumar,
Thanks for your kind words. We are glad we could resolve the initial issue and that you enjoyed the upgraded room. It is wonderful to hear that our team's hospitality, food, and service made your stay memorable.
We hope to welcome you back to Diwedi Hotel.
Regards
Abhijeet