The property has mixed reviews with some guests praising the hospitable caretakers and home-cooked meals, while others complain of false advertising, delayed support, and malfunctioning amenities. Some guests were locked inside the villa and blackmailed for additional payment, causing them to miss their transportation. The pet-friendly claim was also disputed. However, the property's location and exterior were praised, with a well-maintained pool and walking distance to the beach. Overall, the property's hospitality and amenities were inconsistent, leading to a disappointing experience for some guests.