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Review Of Elixir Woods Resort and Spa0123401234

Laxmi Estate, Munnar | 12.0 km from city centre

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    4.0
    Very Good

    59 Ratings, 18 Reviews

    excellent
    47%
    very good
    24%
    average
    15%
    poor
    5%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 2
    • 1
    • 1
    • 5
    • 4
    • 1
    • 5
    • 5
    • 4

    Rating Categories

    • Facilities4.0
    • Food3.8
    • Cleanliness3.0
    • Value For Money3.1
    • Child Friendliness3.0
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    Reviews Summary

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    The property offers a beautiful and peaceful forest ambience, perfect for nature lovers. Guests appreciated the friendly and attentive staff, who ensured a welcoming experience. The food, especially the herbal tea, received rave reviews, and the in-house restaurants are a hit, particularly the buffet dinner. Stunning views and a nearby waterfall provide great scenic enjoyment. However, some guests noted cleanliness and maintenance issues, particularly with linen and facilities.

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    Positive first
    5.0

    Warm and pleasant Pet Friendly Staycation

    krishna v.family

    Rooms : It was a spacious room with living space and bedroom. We had a Pleasant stay with our doggie. There was a spacious balcony we could spend time in. Our shih tzu had so much space to run around!! Premises : There were lot of places to walk around and see. Went in monsoon so the climate was heavily windy. The private waterfall was dangerous due to monsoon but otherwise it is good for bathing. All areas are pet friendly so we could walk around freely. BREAKFAST : very yummy and various options. POOL : couldn't enter due to monsoon rains but it had a nice view. Staff : Very warm and friendly . Only issue we faced is there was no hair dryer and we requested three times and no one brought it. Room service except this was good

    Travel Month: Jul 2025

    Room: Premium Deluxe Rooms

    1.0

    Terrible Stay

    aabid a.family with 1 kid

    worst experience... worst staff.... worst experience... entire hotel only 2 staff.. no responds while calling... we called them from checkin time to 8pm evening for getting toiletries items but they given as after 8:30 and that also we just went to reception for taking all this.. room not clean not neat... will not stay both in exliure woods and elixir hills.. both are pieces of shit

    Travel Month: Jun 2025

    Room: Premium Deluxe Rooms|Premium Deluxe Rooms with Bathtub

    5.0

    Excellent Stay

    sumit a.group

    nice to stay here for natural beauty

    Travel Month: Jun 2025

    Room: Premium Deluxe Rooms with Bathtub

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    3.0

    good property badly managed

    gaurav p.family

    Very poorly manager property .housekeeping and other services poor.bed sheet not clean .staff is not trained .

    Travel Month: Mar 2025

    Room: Family Cottage - Single Bedroom|Premium Deluxe Rooms with Bathtub

    1.0

    Rat infested property

    harish k.family with 1 kid

    the property is full of rats. i woke up due to constant food wrapper noises in the middle of the night, noticed a rat eating the milk powder sachets. got shocked and called the receptionist. we couldn't find the rat. seems like the rat issue is common across all the rooms but still they haven't taken any measures to curb them. there are entry points for animals from the balcony to the bath tub areas as the walls are not built until the ceiling. bathroom doors do not close properly, have to be kept open. bottom of the doors have entry points for creepers. This property lacks basic safety standards and the management says they can't do anything about it. Zero care about customer service.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Premium Deluxe Rooms with Bathtub

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    5.0

    Perfect Spot for an Escape

    vidun k.group

    The staff were incredibly welcoming and attentive, ensuring all my needs were met promptly. The room was spotless, spacious, and beautifully designed, with a stunning view Ok

    Travel Month: Jan 2025

    Room: Premium Deluxe Rooms

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    3.0

    Average Stay

    sagar j.couple

    staff was excellent but property was not price worth....for each and every activity you need to travel from one place to another....infact it's other property exilir hills is much better....

    Travel Month: Jan 2025

    Room: Premium Deluxe Rooms with Bathtub

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    3.0

    Nice nature sta

    riyal d.loyalty-iconfamily with 1 kid

    Nice stay in forest ambience. They have good in house restaurants. Please try to take buffett for dinner if you are a foodie. private water fall and nature walk through the property is also good. linen,pool and over all cleanliness is average and not up to the price. if you are a nature enthusiastic and want to feel the nature it will be a great option

    Travel Month: Jan 2025

    Room: Premium Deluxe Rooms

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    2.0

    Poor Stay

    francene r.

    The property had all amenities however it was not working properly, like hotwater was bot available in woods resort, the tv was not recharged, the support team was courteous but took ages to respond back and fix the problem.

    Travel Month: Jan 2025

    Room: Premium Deluxe Rooms with Bathtub

    5.0

    Excellent

    anandita g.loyalty-iconsolo

    Very good place, wonderful view, great staff. Definitely give it a try. Situated very close to letchmi tea estate.

    Travel Month: Dec 2024

    Room: Premium Deluxe Rooms

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    1.0

    worst hotel management & route is very tough to go as it is in the forest

    pranitha l.loyalty-iconcouple

    One of the worst property and the management is very poor and they are manipulating the words after taking the bookings. This property is literally located on the hill in a dense forest and the staff didnt inform about this when we said that we will reach the hotel by 7pm. While going to this hotel by 6.30pm in the evening our car was charged by elephant and there was no network to call anyone to ask help. I would definitely not to prefer this stay ,they will not disclose these things to you and they dont refund the money too.

    Travel Month: Oct 2024

    Room: Premium Deluxe Rooms

    5.0

    Excellent Stay

    sreeraj k.loyalty-icon

    Rooms were great and staff provided excellent service, very friendly and helpful. Food was great and had good variety. The scenery was beautiful and the nearby waterfall is a spot one shouldn't miss out on !

    Travel Month: Sep 2024

    Room: Premium Deluxe Rooms

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    4.0

    Elixir hills resorts is excellent including the rooms as well as the pool

    mohammed f.family

    Nice experience excellent climate. Also having excellent service. The food in the restaurant js also fine

    Travel Month: Aug 2024

    Room: Premium Deluxe Rooms

    5.0

    Excellent Stay

    hashim i.couple

    Really good stay and service. The food is amazing and so are the people. This stay here was to celebrate my husband's first birthday together and it truly was wonderful.

    Travel Month: Aug 2024

    Room: Premium Deluxe Rooms

    5.0

    Excellent Stay

    gowtham s.family

    It was an excellent stay. The location is remote and secluded and peaceful away from the bustling town. Their hospitality was above and beyond a great stay indeed

    Travel Month: Aug 2024

    Room: Premium Deluxe Rooms with Bathtub

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    4.0

    amazing view and peace

    shivani j.loyalty-iconcouple

    Nice stay. The rooms are big and nice and the views are amazing ❤️❤️ the staff is also really nice.. Anju and Ganesh and Gobi were really nice to us..

    Travel Month: Jun 2024

    Room: Premium Deluxe Rooms

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    4.0

    Calm and peaceful weekend location

    jacob p.loyalty-iconfamily

    Even though it was an unplanned trip, it really helped to unwind. Its nice weekend spot we can literally enjoy the music of forest.

    Travel Month: Jun 2024

    Room: Premium Deluxe Rooms

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    4.0

    Good Stay

    jeevan s.loyalty-iconfamily

    Excellent location and great food. Very cordial staff. Only issue was there was frequent power and water failure especially on day of checkout

    Travel Month: Jan 2024

    Room: Premium Deluxe rooms with Common Pool

    Elixir Woods Resort and Spa has replied on Sun Mar 24 15:32:16 IST 2024

    Dear Mr.Jeevan, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at Elixir Woods and that our location and food offerings met your expectations. We appreciate your kind words regarding our staff; providing exceptional service is always our top priority, and we're glad to hear that they made your stay memorable. We apologize for any inconvenience caused by the intermittent power and water failures, especially on the day of your checkout. Please rest assured that we are actively working to address these issues to ensure a smoother experience for our guests in the future. Once again, thank you for choosing Elixir Woods for your stay. We look forward to welcoming you back for another wonderful experience soon. Warm regards, Team Elixir Woods

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