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Review Of Ellaa Hotel Gachibowli0123401234

Gachibowli, Hyderabad

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.6
    Very Good

    5653 Ratings, 2913 Reviews

    excellent
    38%
    very good
    28%
    average
    16%
    poor
    9%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 5
    • 1
    • 4
    • 3
    • 2
    • 5
    • 3
    • 3

    Rating Categories

    • Hospitality4.1
    • Facilities3.9
    • Food3.9
    • Room4.1
    • Cleanliness3.9
    • Value For Money3.8
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    The property has garnered appreciation for its spacious rooms and good food. Guests value the courteous and helpful staff, although many have pointed out the need for better training and maintenance. Common issues include low water pressure, unclean bathrooms, and slow service. The location is decent, situated near IT hubs but some find it isolated from attractions. Overall, it offers a mix of comfort and challenges.

    Sort by:

    Positive first
    2.0

    terrible maintenance and poor hygiene conditions

    prateek p.business

    Found a cockroach roaming on the dining table in the restaurant, made me wonder what the condition of the kitchen would be. Maintenance extremely poor - wardrobe door had come off its , cabinet under the washbasin was water-damaged. Not expected from a hotel which is charging

    Travel Month: Oct 2025

    Room: Executive Room

    5.0

    Excellent Stay

    naree n.group

    Stay was very nice… I was impressed by Gym and Pool facilities and as well as breakfast also very good… slightly disappointed with Bar experience at night… except this everything was very good. Thank You.

    Travel Month: Oct 2025

    Room: Executive Room

    3.0

    Ella Hotel_Continues on Past Reputation

    major g.solo

    Unimpressive and poor presentation of the lounge and front desk. Delayed valet parking whenever available. Poor Housekeeping; soiled teacups not cleared or replaced. Amenities not replenished till asked for. Face towel though provided on request only, is not changed replaced with clean towel during or after room cleaning. Bath towel is old hardened and worn out. Bathroom fittings are worn out. Faucets have nonmsrkings indicating Hit n Cold. Sink is cracked snd dirty. WC cover is loose and unsteady. Room Service delivers cold food. Accompaniments of ordered item left out, like pickle, kethup and serviettes Overall furniture and fixtures have worn out and upholstery is faded or dirty. Overall a very 'poor average' experience because of the apparently steady declining state of the property and undertrained staff.

    Travel Month: Oct 2025

    Room: Executive Room

    3.0

    Comfortable stay at a Sustainability ignorant hotel

    jagdish b.couple

    Our stay was comfortable. The hotel is very close to Boulder Hills Golf Club where I played in a tournament. So the location was good. But there was a lot left to desire. Quick points esp on the hotel using sustainable practices. * The hotel only serves unlimited bottled water. Despite our request to have our own bottles refilled, they said no RO water - only bottles. We to have 6-7 bottles waste generation daily. * Similarly, they replace towels everyday. No option to not replace towels. * There are no bedside light switches for pre sleep reading. Poor user centricity. Overall it was a comfortable stay but we left with an apologetic taste in the mouth - having consumed 30 bottles of half liter over 4 nights of stay and having used 4 towels over 4 days. Sustainability is a very important thing and the hotel is completely

    Travel Month: Oct 2025 (4-Night Stay)

    Room: Superior Room

    1.0

    Terrible Stay

    karthik y.

    The stay was very horrible . I had a very bad experience there was no hot water and the i booked a single king bed they just joined two single beds and the blanket was untidy

    Travel Month: Sep 2025

    Room: Superior Room

    3.0

    Average Stay

    vasanth k.solo

    The hotel staffs are very decent and kind. What they lack is training...they take away the plates without even asking if it can be cleared. bedsheets are not cleaned and replaced regularly, I can see the same bed spread used for 3 consecutive days. Mats are not provided in the toilet. The water pressure is very low..that the showers are dribbling instead of showering.

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Executive Room

    3.0

    Business Hotel

    vijay a.family

    Food was good rooms were clean. Service was just not bit slow. Food was good room for a clean sound. A bit slow. It was on a good location nearby, good hospital, reasonable

    Travel Month: Sep 2025

    Room: Executive Room

    4.0

    Good Stay

    badrinath b.business

    Incidentally was upgraded to suite as booked room was packed. Lovely stay, clean floor, wash and linens. Reception desk helpful. Good tasty food also in the restaurant.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Room

    1.0

    bad experience with Ella Hotel and makemy trip

    ajay g.family

    Someone what other reasons I didn’t go for check in so I asked for date change they simply decline my request I lost my money

    Travel Month: Sep 2025

    Room: Executive Room

    4.0

    Good Stay

    anil.

    Ela hotel is good as per uts location and ambience. Food is good. Need maintenance of rooms and toilets. Staff is well mannered and supportive.

    Travel Month: Sep 2025

    Room: Superior Room

    2.0

    Poor Stay

    naresh k.

    Very good rooms

    Travel Month: Sep 2025

    Room: Executive Room

    4.0

    Good Stay

    sunil p.group

    Very good property, silent, good services worth staying

    Travel Month: Sep 2025

    Room: Executive Room

    5.0

    The best stay for a good price.

    mahesh u.solo

    The experience has been more than amazing. The hotel is so well maintained and the food is very good. The room: it was well maintained and with all the amenities. But I couldn’t find a bed light in the night. Also I could not find the light switches next to the bed. I had to walk in dark till the door to switch the lights on. Keeping these aside. Overall, the bed the linen was very very clean and maintained.

    Travel Month: Sep 2025

    Room: Superior Room

    2.0

    Poor Stay

    nitin m.business

    It's avoidable stay at this hotel. Hotel needs renovation. The bathroom fittings are old and needs urgent replacement. Power generator does not works. Response of staff is extremely slow

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Executive Room

    2.0

    Poor Stay

    teja k.group

    The room is mot clean . And the room i stayed looking like a old room . Low maintenance of room . But staff and room service is good . Food is good

    Travel Month: Sep 2025

    Room: Executive Room

    5.0

    2 Day stay at Ella Hotel in Executive Roo

    omprakash s.family with 1 kid

    The property was really good. Initially before visit I was about to cancel this booking but Ankit ji convinced me not to Cancel. When I visited the pool I didn't had swimming costume but keen that we need costume as per rule but I convinced that my 1 year son wants to enjoy in pool. They quickly guided us to get the costume and let us enjoy our stay. They didn't compromise with rules and helped us. Great staff!!!

    Travel Month: Aug 2025

    Room: Executive Room

    • user photos
    • user photos
    4.0

    Good Stay

    ravichander v.group

    Nice property, average maintenance, good service and decent food.

    Travel Month: Aug 2025

    Room: Superior Room

    5.0

    Excellent Stay

    souvik r.

    Room was really good .. widely spaced.. breakfast was too good

    Travel Month: Aug 2025

    Room: Executive Room

    5.0

    Excellent Stay

    vivek p.family with 1 kid

    Hotel ambiance was very good. Nice place to stay with family,children can enjoy park, swimming pool ,gym. Separate space for walking. Breakfast and Dinner was also very good. Value for money.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Superior Room

    5.0

    Excellent Stay

    bharat.group

    Excellent customer service and support

    Travel Month: Aug 2025

    Room: Superior Room

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