Check in experience was bad, AC was not working properly, toiletries were given after 1 day, hot water was not available, Water bottle was also not given as complementary!! Overall disappointing hotel experience for the amount paid!!! Need a refund frankly
EPIC ROOMS
Dear Guest,
We sincerely apologize for the inconvenience you faced during your stay. This is not the kind of experience we want our guests to have. Your feedback regarding the check-in, AC, toiletries, and other amenities has been shared with our team for immediate attention and corrective action.
We value your feedback and would like the chance to make things right. Please reach out to us , and we’ll do our best to resolve your concerns promptly.
Regards,
EPIC Rooms & Halls