The property is located in a picturesque location with beautiful views of the mountains. The staff is polite and helpful, providing warmers and necessary items for the cold weather. The food is delicious, especially the North Indian cuisine which is hard to find in the area. However, some guests had issues with the room size and amenities, and the restaurant service was mismanaged. Some guests also faced problems with power outages and water supply. Overall, the property has its pros and cons, but the hospitality and food make it a decent option for a stay in Lachung.