I recently stayed at Hotel Exotica and overall, it was a pleasant experience. The rooms were clean, well-maintained, and comfortable — definitely a plus point for anyone looking for a decent stay.
However, I was quite disappointed with the breakfast arrangement. They kept the buffet setup in an open area even though it was raining, which made it inconvenient and uncomfortable for guests. I requested the staff to shift it or make some alternate arrangement, but unfortunately, there was no response or action taken.
If the management improves on responsiveness and guest experience during such situations, it would make the stay much better.