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Review Of FabExpress Abad Inn - 700m from Gateway of India0123401234

Colaba, Mumbai | 3 minutes walk to Colaba Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    163 Ratings, 68 Reviews

    excellent
    19%
    very good
    17%
    average
    23%
    poor
    12%
    bad
    30%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 5
    • 2
    • 1
    • 3
    • 2
    • 3
    • 1
    • 1

    Rating Categories

    • Location3.1
    • Cleanliness1.6
    • Food2.1
    • Value For Money2.0
    • Facilities2.5
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    Review Summary

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    The property boasts a fantastic location close to the Gateway of India and the Taj Mahal Palace, making it convenient for sightseeing. Guests appreciate the friendly staff and the food quality. However, many have highlighted cleanliness issues, with reports of cockroaches, dirty linen, and unpleasant odors. The absence of a lift and poorly maintained rooms have been major concerns for visitors.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    arjita j.

    This was by far one of the worst stays I’ve ever had. The place was in an absolutely disgusting condition — torn and dirty bedsheets, cockroaches and insects crawling everywhere, and a constant foul smell throughout. The walls and ceiling were damp and peeling, giving the whole place an unhygienic and depressing feel. To make matters worse, the location itself felt shady and unsafe. It was nothing like the pictures shown online. I couldn’t wait to leave. I wouldn’t recommend this property to anyone — save yourself the trouble and book elsewhere.

    Travel Month: Oct 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    kim h.couple

    the location was perfect. but the hotel is so old and dirty. we book a suite room seepage was there, we even a rat and some insects are there. the hotel crew they are not rude but they are not intrested in their work its seems. the bed was dirty all all the linen was so old. towels was so old and its not even white anymore. pathatic . but their food was good.

    Travel Month: Sep 2025

    Room: Suite Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Tue Sep 23 11:44:30 IST 2025

    Thank you for sharing your feedback. We are glad to know you liked the location and food. However, we sincerely apologize for the disappointing experience with the room condition, hygiene, and upkeep of amenities. We also regret that our staff did not appear attentive to your needs. Guest comfort and cleanliness are our top priorities, and your concerns have been escalated to the housekeeping and management teams for immediate corrective action. We are committed to improving our services to ensure a better experience for all guests.

    3.0

    Difficult to access

    supratim m.business

    Rooms are very ordinary, ac works, but in toilet no hot water. Only soap is provided.Door lock often chokes. Most bizarre is access, three stories of old mumbai seaface building have to be climbed, then another storie inside hotel, unfit for aged people. Best thing is locality, stones throw from Taj hotel and Gateway, even i had seaview from the window.

    Travel Month: Aug 2025

    Room: Suite Room

    • user photos
    • user photos

    FabExpress Abad Inn - 700m from Gateway of India has replied on Thu Sep 04 15:56:05 IST 2025

    Dear Guest, thank you for sharing your feedback. We regret the inconvenience caused due to lack of hot water, limited toiletries, door lock issues, and accessibility challenges at the property. Your suggestions have been noted and shared with the concerned team for corrective action. We are glad to know that you appreciated the prime location and the sea view from your room. Guest comfort and satisfaction remain our top priority, and we are committed to ensuring a better experience in the future.

    1.0

    Terrible Stay

    madhav a.group

    We didn't even check in after visiting the property

    Travel Month: Aug 2025

    Room: Deluxe Room

    FabExpress Abad Inn - 700m from Gateway of India

    Please accept our heartfelt apologies for the marred experience you had with us! Request you to reach us out with your detailed feedback over a mail so that we are able to check the same and assist you accordingly. Stay Fab!

    1.0

    Terrible Stay

    kartik a.

    Hated the experience. I am disappointed Cockroaches in the room

    Travel Month: Aug 2025

    Room: Deluxe Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Wed Aug 27 12:14:49 IST 2025

    We sincerely apologize for the disappointing experience you faced during your stay. We regret that you encountered cleanliness and pest issues in the room, which is certainly not the standard we aim to provide at FabHotels. Your feedback has been shared with the concerned team, and strict corrective measures have already been implemented to ensure better hygiene and a comfortable stay for our guests. We deeply regret the inconvenience caused. Issues have been resolved now.

    1.0

    Terrible Stay

    nagendra p.couple

    Terrible experience. Room is very small and at fourth floor with no lift. Staff is not supportive. It’s very unhygienically and not in living standard.

    Travel Month: Aug 2025

    Room: Deluxe Room

    • user photos

    FabExpress Abad Inn - 700m from Gateway of India has replied on Mon Aug 25 12:18:05 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    very bad hotel dont go anytime

    raj k.solo

    water drop getting from ceilling directly to bed bathroom is also leaking very bad smell from room and bed is not clean total waste pf money

    Travel Month: Aug 2025

    Room: Deluxe Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Mon Aug 25 12:18:08 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Pathetic room and hotel

    yashi c.solo

    Very bad experience, stinking rooms, don’t ever book. A very very shady place. Not recommended. Extremely disappointed. Charging so much money and giving this experience. Pls pls pls don’t visit!! It’s horrible.

    Travel Month: Aug 2025

    Room: Deluxe Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Mon Aug 25 12:18:10 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    no clean stairs to reach the hotel

    abhinav s.family

    I booked in a hurry .but when I reached the hotel location .. it was on the second floor ... without any lift .... my parents are old still we thought let's go and stay for some time , but when we entered the stair area , it was smelly so bad ( pan masala, toilet etc) that I felt like vomiting . we did not try to go up the stairs then. i don't know how the hotel was because we haven't reached the reception. the only suggestion is that the hotel should also take care of the cleanliness of the passage ... as it was not any public road. having no lift is still manageable. i booked it in around 4k and since we found it not clean at the last moment we did not got to the option to cancel .

    Travel Month: Aug 2025

    Room: Suite Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Mon Aug 18 17:30:22 IST 2025

    We sincerely regret the inconvenience caused during your visit. At FabHotels, we aim to provide a clean, comfortable, and hassle-free experience, and it is unfortunate that your expectations were not met. Your feedback regarding the cleanliness of the passage and the lack of lift facility has been shared with the concerned team for immediate attention. We understand how disappointing this must have been, especially as you were traveling with elderly parents. Please be assured that corrective measures are being taken to avoid recurrence. We hope you will allow us another opportunity to serve you better in the future.

    4.0

    Good Stay

    chandan s.solo

    Stay /Amenities/Service Are Good. Well Located in Colaba.Eateries Like Madras Cafe & Kailash Parbat are at Stones Throw & Reasonably Price Stay /Amenities/Service Are Good. Well Located in Colaba.Eateries Like Madras Cafe & Kailash Parbat are at Stones Throw & Reasonably Priced

    Travel Month: Aug 2025

    Room: Deluxe Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Mon Aug 11 11:37:27 IST 2025

    Thank you for sharing your feedback! We’re delighted to know you enjoyed the stay, amenities, and service. Our central location in Colaba, with famous eateries like Madras Cafe and Kailash Parbat just a stone’s throw away, is indeed a highlight for our guests. We’re glad you found the stay reasonably priced and convenient. We look forward to welcoming you back to FabHotels for another comfortable experience!

    5.0

    nice place

    nandita g.solo

    Great place at an affordable price. Near to gateway of india and taj palace. Staff was very cooperating and nice

    Travel Month: Jul 2025

    Room: Deluxe Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Mon Jul 28 17:54:11 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    1.0

    Terrible Stay

    ashu.business

    Property is not good, lift is not available i have to use stairs to reach at 3 rd floor. Makemytrip should display this things while booking. Invoice system generated was not provide by them, very unprofessional type of hotel. Breakfast also not provided by them.

    Travel Month: Jul 2025

    Room: Suite Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Mon Aug 25 12:18:14 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Terrible Stay

    awez k.couple

    So bad experience in the lodge , very small room 😕😕😕 expensive 😕😔 will never book ever Again pathetic

    Travel Month: Jul 2025

    Room: Deluxe Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Tue Aug 05 10:37:18 IST 2025

    We’re sorry to hear that your experience did not meet expectations. We understand your concerns regarding room size and pricing. Your feedback has been shared with the concerned team for review and necessary improvements.

    4.0

    Good Stay

    vinayak k.

    Good location, good food. Near seashore and hospitality and near Taaj too

    Travel Month: Jul 2025

    Room: Deluxe Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Mon Jul 28 17:54:08 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    1.0

    Very very very bad

    prateek g.business

    They gave me only poha in breakfast.Charges was included in my fare still they gave me only poha.Even I told them for Jam bread they didn't send.Hotel is on 3rd floor without lift.80 stairs were there.Please don't waste money to book it

    Travel Month: Jul 2025

    Room: Deluxe Room

    • user photos
    • user photos

    FabExpress Abad Inn - 700m from Gateway of India has replied on Mon Jul 28 17:54:07 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    worst

    disha d.couple

    I think they need to improve the hospitality part bed sheets were not changed the bottles for given after an hour unhygienic place I recently stayed at this hotel and unfortunately, my experience was quite disappointing. The overall cleanliness and hygiene of the room were far below expectations. The bedsheets appeared unclean, the floors were dusty, and the bathroom had a persistent unpleasant odor, making it uncomfortable to use. Additionally, the general maintenance of the room was poor and did not reflect the standards one would expect from a hospitality establishment. I sincerely hope the management takes this feedback constructively and works on improving the hygiene and upkeep of the property for future guests.

    Travel Month: Jun 2025

    Room: Suite Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Sat Jul 05 10:34:10 IST 2025

    Thank you for sharing your detailed feedback. We’re truly sorry to hear about the disappointing experience you had. Cleanliness and prompt service are basic expectations, and it’s concerning to know they weren’t met. Your comments regarding hygiene, maintenance, and service delays have been shared with the concerned team for immediate improvement. **The issue has now been resolved.**

    1.0

    not reco

    neha s.couple

    Hotel was not at all as mentioned and service is very poor. Hotel facilities and security was poor. faced issue with door locks. no ventilation

    Travel Month: Jun 2025

    Room: Deluxe Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Fri Jul 18 13:42:46 IST 2025

    We’re sorry to hear about your experience. Your feedback regarding service quality, security concerns, ventilation, and faulty door locks has been noted seriously. We are committed to improving and have taken corrective action to ensure a more comfortable and secure stay for all future guests. The issues have now been resolved.

    3.0

    Average Stay

    munivenkatesh b.

    Room was good but old building spcly 3 rd floor no lift was hard and staffs were polite food k

    Travel Month: Jun 2025

    Room: Deluxe Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Mon Jul 28 17:54:05 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Terrible Stay

    ashish s.family with 1 kid

    Hotel was Terrible It was on 3rd floor no lift I was with family room are so small and even bed was tiny Washroom was not clean It was leaked They don’t have even restaurant in it

    Travel Month: Jun 2025

    Room: Deluxe Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Wed Jul 09 12:19:54 IST 2025

    We sincerely apologize for the discomfort caused during your stay. The absence of a lift, small room size, unclean washroom, and lack of dining facilities are not acceptable. Your feedback has been escalated to the concerned team for urgent action. **The issue has now been resolved.**

    3.0

    Average Stay

    gaurav j.family with 1 kid

    No lift. Dirty linen.

    Travel Month: May 2025

    Room: Deluxe Room

    FabExpress Abad Inn - 700m from Gateway of India has replied on Wed May 28 11:14:22 IST 2025

    We regret the inconvenience caused due to the absence of a lift and issues with linen cleanliness. Your feedback has been noted, and necessary steps will be taken to improve the overall experience.

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