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Review Of FabExpress Central Plaza0123401234

Paltan Bazaar, Dehradun | 7 minutes walk to Dehradun Train Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.2
    Good

    68 Ratings, 31 Reviews

    excellent
    34%
    very good
    19%
    average
    6%
    poor
    12%
    bad
    29%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 2
    • 4
    • 5
    • 5
    • 1
    • 3
    • 1
    • 1

    Rating Categories

    • Location2.4
    • Cleanliness3.0
    • Food2.2
    • Value For Money2.3
    • Facilities1.5
    • Child Friendliness2.0
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    Reviews Summary

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    The property has a prime location in the market, but guests have reported a disappointing experience. Many mentioned dirty rooms, unmaintained washrooms, and absence of basic amenities like drinking water and food. The staff's attitude was often described as uncooperative, and safety concerns were raised due to poor infrastructure. However, there were a few positive notes about helpful staff and cleanliness in some areas, but overall, the sentiment leans towards dissatisfaction.

    Sort by:

    Positive first
    5.0

    excellent

    keshav.family

    Good behavior and facility also good . room was clean . I suggest to reach the property . location was also good

    Travel Month: May 2025

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Mon Jun 09 13:18:59 IST 2025

    Thank you for your positive feedback! We're happy to know you liked the clean rooms, good facilities, and our team's behavior. Your suggestion to reach the property is appreciated. Glad the location worked well for you too. Looking forward to hosting you again soon!

    3.0

    Average Stay

    prashant s.family with 2 kids

    Good

    Travel Month: May 2025

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Sat May 17 14:33:34 IST 2025

    We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!

    2.0

    Poor Stay

    ebbani t.

    Not the best experience. The shower was not working, washrooms were dirty and more over no drinking water

    Travel Month: Dec 2024

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Wed Jul 30 11:34:03 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Terrible Stay

    riyaz p.couple

    Location is in market place but transport doesn't reach at the hotel .No kitchen so food was not available.There is not a single amenity in the property and no service available. Also reception guy was arrogant and non cooperative.Horrible hotel

    Travel Month: Nov 2024

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Wed Jul 30 11:34:02 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Terrible Stay

    mahipal.loyalty-icon

    Very bad service i booking include breakfast but not provide breakfast

    Travel Month: Aug 2024

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Mon Aug 19 16:19:00 IST 2024

    Hi MAHIPAL, we regret the inconvenience you faced during your stay. Your feedback is essential for us to improve our services. Thank you for sharing your insights. Best Regards, FabHotels

    2.0

    Poor Stay

    sumit d.loyalty-icon

    The hotel was very unhygienic

    Travel Month: Aug 2024

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Sun Aug 11 17:45:00 IST 2024

    Hi Sumit, we are truly sorry to hear about your poor stay experience at our hotel. Your feedback is valuable to us. We kindly request you to share more details regarding your stay experience so that we can investigate and assist you further. Please feel free to reach out to us with your feedback. Best Regards, FabHotels

    1.0

    Third class hotel

    dr k.family

    Worst than a government quarter, i didn’t see such hotel before in my life, i will never recommend anyone for this kind of hotel in future

    Travel Month: Nov 2023

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Wed Jul 30 11:33:56 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    3.0

    No amenities provided

    rhea.solo

    Drinking water was not available at hotel and no basic amenities l

    Travel Month: Apr 2023

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Wed Jul 30 11:33:57 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Terrible Stay

    amit s.family

    My experience is very poor in this hotal please refund my money.

    Travel Month: Mar 2023

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Wed Jul 30 11:33:54 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    Not checked in

    manoj k.couple

    There location is different as shown and also make my trip showing wrong hotel. I was not able to find. Only waste of money and time.

    Travel Month: Mar 2023

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    FabExpress Central Plaza has replied on Wed Jul 30 11:33:55 IST 2025

    Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.

    1.0

    H

    bindu c.family

    Very bad experience never book this unhygienic and not safe for family room condition is poor, ac is not working, property location is not good and far to main road

    Travel Month: Oct 2022

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Thu Oct 20 15:53:13 IST 2022

    We regret the inconvenience caused during your stay. As per your feedback we have taken strict actions against this to make sure such instances won’t occur again. Hope you will give us another chance to host you, so that you experience the comfort and hospitality we are known for offering! team fab hotels india’s most preferred chain of budget hotels. 600+ hotels | 60+ cities

    2.0

    Poor

    anil j.couple

    Location of property is very bed, uphestry bed and others are very poor

    Travel Month: Sep 2022

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Fri Oct 07 15:37:46 IST 2022

    We understand and regret that your experience with us might have not been pleasant. Request you to share with us your detailed feedback over email so that we can work on the same to ensure the utmost guest satisfaction. Stay fab! team fabhotels india’s most preferred chain of budget hotels. 600+ hotels | 60+ cities

    5.0

    Good location

    parmod s.solo

    Good location, everything is near.

    Travel Month: Aug 2022

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Sun Sep 11 05:03:58 IST 2022

    Thanks for such a glowing rating! we will pass on your compliments to our ground staff. Looking forward to hosting you soon again!

    5.0

    Stay, food

    hardik n.solo

    Excellent stay and amazing food

    Travel Month: Sep 2022

    Room: Deluxe Room

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    FabExpress Central Plaza has replied on Fri Sep 09 08:16:55 IST 2022

    We would like to thank you for giving such an amazing rating! we are thrilled that you enjoyed your experience with us. Stay fab!

    1.0

    Rooms are dirty and damp. Bedsheets are unclean.

    ankita s.business

    Rooms are dirty and damp. Bedsheets are unclean and dirty.

    Travel Month: Aug 2022

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Sat Sep 17 14:37:38 IST 2022

    As checked with our concerned team, we found that this issue was already resolved during the stay. If you have any further concern kindly feel free to reach out us at customer service 24*7. Team fab hotels india’s most preferred chain of budget hotels. 600+ hotels | 60+ cities

    1.0

    Safety standanrs

    rajnish a.loyalty-icongroup

    Property safety standar is zero as ac vents ceiling are falling and this happened in from of my eyes the ceiling fallen. Property is very old and it's all walls are filled with sealan and no maintainence done for long years and ac vents ceiling can drop on top of your head anytime

    Travel Month: Aug 2022

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Thu Sep 15 14:14:29 IST 2022

    We regret the inconvenience caused during your stay. Your feedback is valuable to us and hence we have shared it with the concerned team to take immediate action. Hope you will give us another chance to host you so that you experience the comfort and hospitality we are known for offering! team fabhotels india’s most preferred chain of budget hotels. 600+ hotels | 60+ cities

    4.0

    Staff behaviour was very good. Supportive nature. Nice room

    deepak p.couple

    Feel-ed good to stay here. Staff behaviour was so nice and supportive. Room was neat & clean. Overall best

    Travel Month: Aug 2022

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Mon Aug 25 13:54:41 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    5.0

    Great service and great experience

    digamber s.couple

    Great service and great experience

    Travel Month: Jul 2022

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Mon Aug 25 13:54:45 IST 2025

    Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.

    5.0

    Excellent stay

    hardik n.business

    Up to mark service and very cooperative staff.

    Travel Month: Jul 2022

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    FabExpress Central Plaza has replied on Thu Jul 21 16:58:38 IST 2022

    Thanks for such a glowing rating! we will pass on your compliments to our ground staff. Looking forward to hosting you soon again!

    4.0

    Fab express central plaza. Helpful

    premananda p.loyalty-iconfamily

    Rooms were little small and facilities were fine. The support staff were more helpful in arranging other needs like cab to mussourie

    Travel Month: May 2022

    Room: Deluxe Room

    FabExpress Central Plaza has replied on Sun Jun 05 13:45:33 IST 2022

    Thanks for such glowing rating! we will pass on your compliments to our ground staff. Looking forward to hosting you soon again!

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