The property has received mixed reviews from guests. While some appreciated the staff's excellent service, others complained about the unclean environment and rude behavior of the staff. The rooms were smaller than advertised, and the air conditioning lacked a remote, making it inconvenient to control. The complimentary breakfast was underwhelming, with limited options. Some guests also reported issues with electrical components, power plugs, and exhaust fans. The location was not good, and the area was dirty. However, the property is nearby the US visa office.