The property has received a lot of negative reviews from guests. Many guests complained about the poor cleanliness of the rooms and bathrooms, with some even mentioning rats in the room. The staff was also criticized for being unresponsive and unprofessional. Several guests reported issues with basic amenities such as hot water, towels, and toiletries. Some guests also mentioned that the property was under renovation, causing inconvenience. However, a few guests appreciated the location and friendly staff.