The property has received multiple negative reviews from guests. Many guests complained about the uncleanliness of the rooms, including dirty bedsheets and towels. Some guests also reported issues with the air conditioning and hot water. The staff was also a major concern, with many guests describing them as rude and unhelpful. Several guests also had issues with their bookings being cancelled or denied upon arrival. The property's food service also received criticism for delayed delivery and incorrect orders. Overall, the property seems to have several issues with cleanliness, staff behavior, and booking management.