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New Town, Kolkata
96 Ratings, 33 Reviews
Last 10 Customer Ratings (Latest First)
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Excellent Stay
It was a good experience with economical rooms , good food and service.
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Fri Oct 31 07:41:29 IST 2025
Dear Guest, Thank you for sharing your valuable feedback. We’re delighted to know that you had a good experience staying with us and appreciated our economical rooms, delicious food, and quality service. At FabHotels, we aim to provide our guests with a perfect blend of comfort, affordability, and warm hospitality. It’s always rewarding to hear that our efforts made your stay enjoyable and memorable. Your kind words motivate our team to continue delivering exceptional experiences to all our guests. We truly value your support and look forward to welcoming you back soon for another pleasant stay at FabHotels. Warm regards, Team FabHotels
Average Stay
TV not recharged. Breakfast quality not good. Rest is ok
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Fri Sep 12 16:21:33 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Excellent Stay
It was awesome to stay at fab hotel capita casa. The staffs were very supportive and hotel was neat and clean.
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Tue Jul 01 13:57:39 IST 2025
Thank you for your wonderful feedback! We're delighted to hear that you had an awesome stay at FabHotel Capita Casa. It's great to know our supportive staff and clean environment made your experience enjoyable. We look forward to welcoming you again!
Excellent Stay
The room was clean, checking was easy, and amenities were available
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Tue Jun 24 14:53:35 IST 2025
Thank you for your feedback! We're glad to hear that you had a good stay. We hope to welcome you again soon!
Not upto Mark @ Just ok type
Rooms are totally different from what you can see online , The rooms are small and not fit for 2 person The location is not on the road @ Basically it's not a hotel it's apparent which functions hotel @ food is okok but staff is okok
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand
We apologize for the inconvenience you faced during your stay. The mismatch between online photos and actual room size, along with the confusion about the property type and average service, is not acceptable. Your concerns have been escalated to the property team for necessary improvements. *The issue has now been resolved.*
go for it
it was good hotel to stay and staff behaviour was so good.its near by all the key locations like all the IT companies
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Tue May 27 01:11:13 IST 2025
Thank you for your feedback! We're glad you had a good stay and appreciated our staff’s behavior. It’s great to know our location near key IT companies was convenient for you. We look forward to welcoming you again!"
Stay was very average
The stay was okay, not that great as expected, need to take care of the cleanliness. The staffs were cordial. But the bed linens were not clean, water logging was there in the bathroom. Toiletries were not been provided.
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Tue May 06 16:36:55 IST 2025
Thank you for sharing your feedback. We're glad to hear the staff were cordial, but we sincerely regret the inconvenience caused due to cleanliness issues, unclean linens, water logging, and missing toiletries. This is not the experience we strive to offer, and your concerns have been noted for immediate improvement.
Nice sta
Best option for a business trip stay. I would surely recommend it here.Very good staff and amenities to serve here. Clean and neat room. Visit again.
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Wed Apr 02 15:11:29 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Good sta
Good hotel at a reasonable price. The rooms were neat, and the food was tasty too. Definitely worth it.
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Wed Apr 02 15:16:03 IST 2025
We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!
Good sta
The hotel is in a great location, easy to reach from the main road. Had a comfortable stay. No issues at all.
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Wed Apr 02 15:12:06 IST 2025
We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!
Good sta
The hotel staff were treated very well. The room was neat and the service was fast. Felt like home.
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Wed Apr 02 15:15:37 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Good Sta
Stayed for a night here and everything was smooth. The bed was comfortable and the hotel was peaceful.No complaints..
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Wed Apr 02 15:12:55 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Nice sta
For the price ,this hotel is really good. Clean rooms and good services and no issues at all. Would recommend it.
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Wed Apr 02 15:13:26 IST 2025
We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!
Good Stay
Room was decent for a solo or business travel. 10 min Walking distance from Newtown busstand. Wifi was not working in morning but started working by evening. Staff was friendly and suggested room change after I complained about wifi. Food also is available if needed. Normal water was given instead of mineral water, and there was powercut in the morning, overall decent stay.
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Thu Jul 24 13:51:44 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Good Stay
Location was good, pretty close to the Newtown bus station. Room was nice and clean ,so no problem there. Working wifi and TV,great.The only downside was the food, expensive and not good enough,hence the rating of 4.
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Wed Apr 02 15:06:11 IST 2025
Thank you for your feedback! We're glad you enjoyed the clean rooms, convenient location, and working Wi-Fi and TV. We appreciate your input on the food and will work on improving it. Looking forward to hosting you again at FabHotels!
Average Stay
Rooms were avg and the bedsheet, pillow cover all were not clean, dirt stains were there. Staff behaviour was good.
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Fri Mar 28 13:21:58 IST 2025
Thank you for your feedback. While we’re glad to know you found the staff behavior good, we regret the inconvenience caused due to the cleanliness issues in the room. This is not the experience we aim to deliver, and we’ve highlighted your concerns to the property team for necessary action.
Worthy Stay
Budget worthy stay in capital casa. Highly recommendable stay. Amenities and staff were good. Good to recommend.
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Tue Mar 25 18:19:55 IST 2025
We are glad to have provided you with a pleasant experience. It is extremely inspiring for us to get to know from guests that they had a beautiful stay. Looking forward to hosting you soon again!
Pleasant stay
Pleasant and comfort stay in capital casa hotel. Very good staff. Amenties and room was good. will come again.
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Tue Mar 25 18:19:11 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
Comfortable Stay
"This hotel is perfect for anyone looking for an affordable stay with no compromise on comfort. The room was neat, the bed was comfortable, and the Wi-Fi connection was excellent. The staff were attentive and always available to assist. Located in a central area, it made my trip so much more convenient. Will definitely return!"
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Thu Jul 24 13:51:43 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Nice stay
solo"I was pleasantly surprised by the cleanliness and comfort at this budget hotel. The room had all the basic amenities, including air conditioning and Wi-Fi, which made my stay even more enjoyable. The hotel is located in a central area, making it easy to explore the city. Definitely worth the money!"
Room: Deluxe Room
FabHotel Capital Casa - Newtown Bus Stand has replied on Thu Jul 24 13:51:42 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
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