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2.8
Average
22 User Reviews and 49 Ratings
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Guest Reviews
Excellent
Rated 5.0 by Rasika Nayal . Couple Traveller . Oct 23, 2024
Excellent hospitality a comfortable stay with good staff and great room service. Location is easily reachable with parking facilities and rooms are very neat and clean. Overall a nice stay.
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Excellent Stay
Rated 5.0 by Saksham Garg . Oct 15, 2024
Good
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Amazing s
Rated 5.0 by Ranjeet kumar . Couple Traveller . Oct 07, 2024
The service of hotel is excellent. The staff of hotel is very professional
reception staff behaviour so good
hk staff very helpful and professional and cleaning of hotel is excellent
overall hotel have amazing service
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Fast service
Rated 5.0 by Ashish Kumar . Family Traveller . Oct 04, 2024
Nice hospitality and service.
Staff was very polite 😊.
Very well managed the staff fixes issues immediately, Decent rooms Neat and clean rooms ... Thanks to Fab hotel
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Good expe
Rated 5.0 by parul dua . Business Traveller . Oct 01, 2024
A great experience with hotel and staff are very supportive. The rooms were clean and nice room they provide all services and more comfortable and good quality. I m happy and satisfied with service and staff member
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Exec
Rated 5.0 by sanjay rana . Solo Traveller . Sep 18, 2024
Had a very good stay at the hotel. Staff service all around made it comfortable and safe. In room service, cleaning and restaurant staff excellent service delivery
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Excellent hotel for sta
Rated 5.0 by rajeshwar singh . Solo Traveller . Sep 17, 2024
Excellent hotel to stay. They provide me a good service and hospitality. Allover good thanks for hotel.
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FabHotel Cloud 9 Shopprix Mall has replied on Sep 19, 2024
Thank you for your positive feedback! We're glad to hear you had a great stay and appreciated the service and hospitality. Your satisfaction is important to us, and we're thrilled that everything met your expectations. Thank you for choosing our hotel! Read more
All goo
Rated 5.0 by vishal bisht . Business Traveller . Aug 14, 2024
The check-in experience was fantastic - the staff made us feel so welcome and ensured a smooth process, the amenities provided were top-notch, everything we needed was right at our fingertips, the location of the hotel was perfect, in heart of the city with easy access to all the attentions. A truly delighted stay!
and staff very friendly
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FabHotel Cloud 9 Shopprix Mall has replied on Aug 15, 2024
Hi Vishal, we want to extend our sincere gratitude for the outstanding 5-star rating and the heartwarming feedback on your recent stay. It's truly delightful to hear that you had a fantastic check-in experience, enjoyed the top-notch amenities, and found our staff to be friendly ... Read more
excellent Hot
Rated 5.0 by Sagar Kumar . Business Traveller . Jun 22, 2024
the hotel exceeded my expectations in terms of cleanliness, check-in experience, and food, all aspects received a well-deserved 5-star rating.
I was extremely impressed with the hotel's attention to detail in ensuring cleanliness and providing a smooth check-in process. the food was absolutely delicious and offered a wide variety of options. I highly recommend this hotel to all travelers. and families
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FabHotel Cloud 9 Shopprix Mall has replied on Jun 24, 2024
Hi Sagar, thank you for your valuable feedback. We are delighted to learn that your experience at our hotel exceeded your expectations, particularly in terms of cleanliness, check-in experience, and food quality. Your recommendation means a lot to us, and we look forward to hosti... Read more
Valuable of money,friendly staff
Rated 5.0 by nishant bhardwaj . Business Traveller . Jun 07, 2024
Staff is very helpful. big rooms. location is superb. good for both business and leisure because of location. ample parking. they know how to take care of the guest. enjoyed the stay. will come back again.
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FabHotel Cloud 9 Shopprix Mall has replied on Jun 15, 2024
Hi Nishant, we appreciate your fantastic 5-star rating and the positive feedback you shared. It's wonderful to hear that you found our staff friendly, rooms spacious, and location superb. Your kind words motivate us to keep delivering exceptional service. We look forward to welco... Read more
Clean and hygienic
Rated 4.0 by vishal bisht . Couple Traveller . Nov 11, 2023
The hotel was good and clean, but they asked for a 30% extra charge for the early entry, that is really bad
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FabHotel Cloud 9 Shopprix Mall has replied on Nov 15, 2023
We apologize for any inconvenience regarding the additional charge for early entry. We strive to provide transparent pricing and will review our policies to ensure a better guest experience. If there's anything else you'd like to share or discuss, please feel free to provide more... Read more
Good Stay
Rated 4.0 by Karanvir singh . Sep 10, 2023
Reception is slow
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Poor Stay
Rated 2.0 by Anant Sharma . Nov 01, 2024
Staff behavior is very rude. They don't have room although i have pure booking or advance booking.
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Poor Stay
Rated 2.0 by Afjal a . Oct 19, 2024
i have booked the above hotel but the hotel services are very bad ,,not clean inside, ac proper not working, mattress not proper even fan controller not working....if you cross check please visit room no 207 it's a lot me so check, and didn't any water while entering the room, he charged me for welcome mineral water....all about being very bad for everything.. i will never book for future reference 🙏
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Poor Stay
Rated 2.0 by Shresth Khatri . Apr 26, 2024
The room is dingy. Nothing is clean -from the chairs to the a/c. Washrooms are stianed with water marks and all
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FabHotel Cloud 9 Shopprix Mall has replied on Apr 27, 2024
Hi Shresth, we apologize for the inconvenience during your stay. Your feedback is valuable for us to enhance our services. Please share more details to ensure a better experience for our guests in the future.
Best Regards,
FabHotels Read more
Poor Stay
Rated 2.0 by Ashish Sukhwal . Dec 03, 2023
Uncomfortable mattress, unhygienic washroom, ac not working, weird-ed nosies coming from other room, cleaning staff behaviour was not good overall worst experience. Already share with you in pervoise complaint
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Terrible Stay
Rated 1.0 by Navin Gupta . Oct 19, 2024
I had worst experience. There was no water in washroom, ac not working. They changed my room thrice. Only after raising complaint on mmt, they provided me a proper room at 12 in the night. Never go there
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Terrible Stay
Rated 1.0 by Mohammad Aqeel . Jun 03, 2024
I need to speak to the customer care. I didn't stay. I opted out in the evening. And checked in to a new property. The property was not situated at the address mentioned: fab cloud 9, shoprix mall, sector 4, vaishali. I was running here and there for two hours. And even the customer care of fab hotels could not help me out, as the phone number of the property, was not responding. I somehow managed to reach a nearby property named; hotel grand inn, and they informed me that they have my booking. I was astonished to see the name of hotel i received and the hotel i accidentally visited had my booking, instead. Upon my insisting they gave me the room, but due to the pathetic behaviour, i chose to opt out and check in at new place. But they insisted to charge inr 500 rupees for my leaving the place. I paid them and the. Moved out. Pathetic response. Please help me refund my amount and add it as my feedback and genioe response.
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FabHotel Cloud 9 Shopprix Mall has replied on Jun 12, 2024
Hi Mohammad, we deeply regret the inconvenience you experienced during your stay. Your feedback is invaluable to us, and we apologize for the challenges faced in locating the property and the disappointing staff behavior. Please share further details about your experience. Rest a... Read more
Terrible Stay
Rated 1.0 by Ginni Shetty . Jun 02, 2024
It's the worst experience. Started from finding the location. I had to wait for two hours to locate the hotel in night. The check in experience was pathetic. Then i had to wait in terrible room for half n hour to get my room. Some one was trying to barge in my room. No break fast option i was forced to eat cold partha and upon requesting they didn't had any option for breakfast. Worst worst experience. I am so surprised that even booking this from make my trip this is the kind of experience we get. Cold paratha
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FabHotel Cloud 9 Shopprix Mall has replied on Jun 05, 2024
Hi Ginni, we sincerely apologize for the challenges you faced during your stay. Your feedback is invaluable to us, and we are committed to enhancing our services to ensure a pleasant experience for all guests. Rest assured, we will address the issues raised to prevent similar occ... Read more
Terrible Stay
Rated 1.0 by Anuj Tyagi . Apr 27, 2024
I have booked an AC room but they don't have room availability when I reach the hotel. The washroom is also not cleaned properly. Overall my experience was bad 😔.
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FabHotel Cloud 9 Shopprix Mall has replied on Apr 29, 2024
Hi Anuj, we deeply regret the inconvenience caused during your stay. Your feedback is valuable, and we are taking immediate steps to address the issues.
Best Regards,
FabHotels Read more