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2.4
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14 User Reviews and 26 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by Venkatesh Rajan . Business Traveller . Oct 24, 2024
Very good experience at the saty. All staff were very good and coperative. Thanks for the wonderful stay
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Excellent Stay
Rated 5.0 by Rakesh Bagale . Business Traveller . Oct 24, 2024
Good stay and all staff were very cooperative and rooms were very clean and hygiene. Keep up the good work
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Highly recommended
Rated 5.0 by Donald R . Business Traveller . Oct 24, 2024
Very good and comfortable stay. Conveniently located. Very good option for staying in pune. Good for business travellers
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Average Stay
Rated 3.0 by Bijay Kumar . Dec 20, 2024
hotel spot is good, room is also very good but room service has to be improved, mineral water for per 24 hours, one free bottle should be provided. no telephone, tv is also not working. but overall it's ok 👍
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Average Stay
Rated 3.0 by Bijay Kumar . Dec 19, 2024
hotel spot is good, room is also very good but room service has to be improved, mineral water for per 24 hours, one free bottle should be provided. no telephone, tv is also not working. but overall it's ok 👍
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FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Dec 26, 2024
"Thank you for your feedback. We're glad to hear that you liked the hotel spot and room. We apologize for the issues with room service, the lack of a telephone, and the non-functional TV. We also appreciate your suggestion regarding the free bottle of water. Your comments will be... Read more
Average Stay
Rated 3.0 by Utsav Savani . Nov 24, 2024
Actually i was not given the room that i booked. There was no proper cleanliness in the room. There was no bathroom equipment like soap, shower gel, or shampoo. Even the television was not working.
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Poor Stay
Rated 2.0 by Swapnil Hande . Dec 04, 2024
No lift was available at the hotel, reception area found in bad condition
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FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Dec 18, 2024
We apologize for the inconvenience you experienced during your stay. We understand how important it is to have access to all amenities, including a functional lift and a well-maintained reception area. Your feedback will be shared with the management for immediate attention and i... Read more
Pun es the worst hotel for staying
Rated 2.0 by krishnakumar devarajan . Family Traveller . Dec 03, 2024
All very worst, there are no signs of hotel atmosphere. It's my worst experience. All fab hotels are same condition in maharashtra
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FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Dec 18, 2024
We sincerely apologize for the disappointing experience you had. Your feedback regarding the hotel's atmosphere and the condition of the property is concerning, and we understand how frustrating this must have been. Please rest assured that your comments will be shared with the c... Read more
Poor Stay
Rated 2.0 by Sai Naveen Sure . Oct 02, 2023
All i can say is very bad experience with the stay as we faced below issues 1)maintenance was not good
2)no proper service
3)no cleanliness
4)no lift 5)no reception to reach out someone if any urgency 6) water problem
7) haven’t provided any towels or soaps over all the photos which are shown is different from the real fab hotel
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FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Oct 11, 2023
We apologize for the multitude of issues you faced during your stay. Your feedback is crucial, and we are actively working to address the maintenance, cleanliness, service, and amenities problems. We will also ensure that the photos accurately represent our property. We appreciat... Read more
Poor Stay
Rated 2.0 by Yogendra Mishra . Solo Traveller . Aug 03, 2023
Worst reception, breakfast included but denied by receptionist. Mostly i didn't find person on reception. Rooms are really good, but i won't prefer to visit this hotel again, only because of the reception/receptionist they have. Hotel is at good location but still some part of it is under construction.
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Terrible - never stay here
Rated 1.0 by Anjali Pramod Pagay . Family Traveller . Dec 12, 2024
Booked and paid for two rooms and when guests arrived, they had no rooms. After arguing for an hour, they gave only one room and did not refund for the second room. Don’t stay here. It’s a terrible place with poor service. Pathetic.
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FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Dec 18, 2024
We sincerely apologize for the inconvenience caused by the overbooking situation and the lack of a timely resolution. This is not the experience we aim to provide, and we understand your frustration. Rest assured, we will investigate the issue to prevent such occurrences in the f... Read more
Unhygienic & worst service
Rated 1.0 by Jacky Santani . Business Traveller . Nov 30, 2024
1. My booking was with breakfast but the hotel had no kitchen and inf-act while checking in they said they will provide breakfast of our choice from outside out of 2-3 items that they will tell in the morning and the next morning they denied saying our booking was without breakfast. 2. Dirty towels
3. Tv had no remote and when asked they said the tv isn't working. 4. Bathroom had flickering lights inside which they refused to fix since it was too late in the night (8pm)
5. Dis not evwn give water. 6. Room was at 3rd floor but no lift. 7. Hotel service guy charged extra when ordered food from outside.
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FabHotel Crystal Inn - Nr. Suvarndeep Chowk has replied on Dec 18, 2024
We sincerely apologize for the issues you faced during your stay. The experience you’ve described, including miscommunication regarding breakfast, the unclean towels, non-functional TV, poor bathroom lighting, and lack of water, is far below our standards. The additional charge f... Read more
Terrible Stay
Rated 1.0 by nilesh pol . Nov 23, 2024
The hotel cristel inn is not good i accepted a rude response from reception. Towels and soup are not provided until i ask. A room is not cleaned. *no breakfast is given even though i booked a room with breakfast*
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Terrible staff and property
Rated 1.0 by mudit mittal . Business Traveller . Jul 13, 2023
Construction work is going on. Not safe to stat. Also reception is very rude. They have no resturant and not aware how will arrange for breakfast.