The property has mixed reviews from guests. While some appreciated the good location and comfortable rooms, others complained about poor service, lack of cleanliness, and maintenance issues. Some guests faced problems with basic amenities like towels, soap, and water. The absence of a lift and rude reception staff were also mentioned. A few guests were disappointed with the breakfast, which was either not provided or not up to the mark. Overall, the property needs to improve its service and maintenance to provide a better experience to guests.