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1.0
Poor
2 User Reviews and 5 Ratings
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Guest Reviews
Worst experience and “zero” value for money
Rated 1.0 by Mohit Chaurasia . Group Traveller . Jun 18, 2024
It terrible and worse place to stay, seems like an unprofessional people managing a hotel to just irritate the guests visiting. I would recommend to stay in dharamshala rather to stay in this hotel 1. Parking showing as included on site but they changed 200 per day. 2. Food very limited options and mostly denied. 3. Food delivery takes almost 2 hours even for parathas and all items are taste less and charging way above anything. 4. Manager and staff are un professional and no sense of talking to guests. 5. No drinking water, towels, soaps provided in room
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FabHotel Ginger Grass has replied on Jun 21, 2024
Hi Mohit, thank you for sharing your experience with us. We are truly sorry for the disappointments you faced during your stay. Your feedback is valuable, and we will use it to improve our services. We are dedicated to providing a better experience for our guests and will address... Read more
Terrible Stay
Rated 1.0 by Sarthi Aggarwal . Apr 19, 2024
It was a really terrible experience, the staff and the owner is not at all cooperative. They are very rude and as i booked a room with complementary breakfast, he was showing rudeness as if he is taking too much burden while providing us food. We paid for it, we want service, but it was terrible and would not recommend anyone to stay here.
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FabHotel Ginger Grass has replied on Apr 21, 2024
Hello Sarthi,
We apologize for the challenges faced. Your feedback is valuable. Contact us at [brand's contact information] for further assistance. Thank you.
Regards
FabHotel Ginger Grass Management Team Read more