The property has a great ambience and helpful staff. Rooms are clean and well-maintained. However, some guests faced issues with amenities like towels, soap, and TV not working. Breakfast charges were deemed unfair by some guests. The parking facility and location were appreciated. Some guests faced issues with staff behavior and service. Hygiene and safety standards were maintained. Kitchen and parking management faced some issues. Some guests were denied rooms despite having a booking confirmation. Overall, the property has mixed reviews with some areas of improvement.