The property has a mixed bag of reviews. While some guests found the location and amenities to be top-notch, others complained about the cleanliness and untrained staff. Some guests were impressed with the warm and welcoming staff who went above and beyond to ensure their comfort. However, a few guests had a terrible experience with rude and unprofessional staff. The rooms were spacious and tastefully decorated, but some guests found them to be dirty and smelly. Overall, the property seems to have potential, but needs to work on improving the cleanliness and training their staff.