The property has received mixed reviews from guests. Some guests had a comfortable stay and appreciated the professional and polite staff. However, many guests complained about poor cleanliness, dirty linen, and a lack of toiletries. Mosquitoes were a common problem in the rooms, and some guests had to deal with loud music playing till late at night. Some guests also faced issues with their bookings and were charged extra for services that were supposed to be included. Overall, the property needs to improve its cleanliness and service standards to provide a better experience for guests.