The property has a clean and attractive atmosphere with good amenities at a reasonable price. The staff is friendly and check-in/check-out is smooth. However, some guests have reported rude and uncooperative behavior from staff, as well as fraudulent practices such as asking for extra cash payments. Some rooms are congested with poor ventilation, and there have been complaints about cost-cutting measures such as plastic latches and jets in the bathrooms. Overall, the property has received mixed reviews.