I checked out a room and asked for the rate. I also checked the price online, and it was lower. I asked them to match the online price, but they refused. So, I booked it online. Then they told me, “We don’t accept online bookings for immediate check-ins.” I spoke to customer support, and after a 20-minute call, they finally agreed — but only because the booking was non-refundable.
Meanwhile, it was raining heavily, and during that time, they rudely told me to leave at least 10 times. Eventually, they allowed me to stay, but they gave me a very dirty room. I have pictures. The AC wasn’t working, and when I complained, they said they wouldn’t change the room.
In the morning during breakfast, I had to ask at least 10 times just to get one paratha and a cup of tea.
FabHotel Meera Palace
We deeply regret the experience you had and sincerely apologize for the inconvenience caused during your check-in, stay, and breakfast service. The refusal to match online rates, the delay in accepting your confirmed booking, unclean room conditions, non-functional AC, and repeated follow-ups for basic breakfast are unacceptable. This does not reflect the standards we strive to uphold. Your feedback has been escalated to the concerned teams for immediate review and corrective action.