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New Town, Kolkata
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Guest Reviews
Excellent
Rated 5.0 by Vivek Singh . Couple Traveller . Jan 30, 2023
The property manager was humble and helped with whatever was needed without any hesitation
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Very friendly staff, always ready to help and offer suggestions.
Rated 5.0 by Jubin Mohapatra . Solo Traveller . Feb 03, 2022
Every thing especially the food -food was excellent and staff very caring
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Every thing was fabulous
Rated 5.0 by Gayathari kumari . Solo Traveller . Feb 03, 2022
Every thing especially the food -food was excellent and staff very caring
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Every thing was fabulous
Rated 5.0 by Vijay krishan . Solo Traveller . Feb 03, 2022
Every thing especially the food -food was excellent and staff very caring
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Every thing was fabulous
Rated 5.0 by veena kurup . Solo Traveller . Feb 03, 2022
Everything single thing especially there hospitality
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Good Stay
Rated 4.0 by anshu raj . Aug 10, 2024
It was a good stay, staffs were too helpful and friendly. Rooms were clean and washroom as well. They shod hv added water cooler tht would hv been great.
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FabHotel New kolkata Residency Inn - Nr. Axis Mall has replied on Aug 11, 2024
Hi Anshu, thank you for your feedback. We are pleased to hear that you had a good stay with helpful and friendly staff, clean rooms, and washrooms. Your suggestion about adding a water cooler is valuable to us, and we will consider it for future improvements. We appreciate your i... Read more
Good Stay
Rated 4.0 by md shazi munir . Jun 24, 2024
It was a pleasant n decent stay in the hotel, specially fooding was awesome and tasty, location of the hotel was accessible to all nearby visiting spots. I would recommend family persons to select this hotel for a safe n healthy stay in a very affordable price and warm welcoming crew members.
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FabHotel New kolkata Residency Inn - Nr. Axis Mall has replied on Jun 28, 2024
Hi Md, thank you for your positive feedback. We're delighted to hear that you had a pleasant stay at our hotel and enjoyed the delicious food and convenient location. Your recommendation to families is highly appreciated. We look forward to welcoming you back for another great st... Read more
Good Stay
Rated 4.0 by Yebha Maysha Momin . Solo Traveller . Jun 19, 2024
It is very homely and the staffs were friendly and very humble… I had a problem with AC during my stay for 2 days but overall the stay was great
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FabHotel New kolkata Residency Inn - Nr. Axis Mall has replied on Jun 22, 2024
Hi Yebha, thank you for sharing your feedback with us! We are thrilled to hear that your stay felt homely and that our staff was friendly and humble. We apologize for the inconvenience caused by the AC issue during your 2-day stay. Rest assured, we will promptly address this matt... Read more
Good
Rated 4.0 by rahul chand . Business Traveller . Apr 09, 2024
Reception Desk Team Responding too late. But Food and Room was osm.😍.
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FabHotel New kolkata Residency Inn - Nr. Axis Mall has replied on Apr 11, 2024
Hi Rahul, thank you for sharing your experience. We appreciate your feedback on the food and room. We apologize for the delayed response and will enhance our service. Looking forward to having you back soon! Best Regards, FabHotels Read more
Cleanliness of the property and quality of service was good
Rated 4.0 by Abhinav Acharya . Business Traveller . Aug 27, 2022
The staff were cordial especially manager sanjay dada. He helped me the moment i landed in howrah. The food was ok and little bit higher side. The cleanliness of room was very good.
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FabHotel New kolkata Residency Inn - Nr. Axis Mall has replied on Sep 07, 2022
Thanks for such a glowing rating! we will pass on your compliments to our ground staff. Looking forward to hosting you soon again! Read more
Is very very nice
Rated 4.0 by Vidhya Sharma . Solo Traveller . Feb 03, 2022
Very friendly staff, always ready to help and offer suggestions.
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Average Stay
Rated 3.0 by Suresh J Mistry . Couple Traveller . Mar 17, 2024
Stay is okay, end moment they ask for additional 1500 for room upgrade by saying room i booked was not ready also i request for early check-in so had to pay 1500 more, food quality is not so impressive
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FabHotel New kolkata Residency Inn - Nr. Axis Mall has replied on Mar 18, 2024
Hi Suresh, we apologize for the inconvenience during your stay. Best Regards,FabHotels Read more
Poor Stay
Rated 2.0 by Mukesh Barnwal . Group Traveller . Oct 04, 2022
Food is costly and taste is not that good. Location is good. Hygiene is good. Manager is too professional, not friendly. Did not inform us during checkin that we are given premium room when i booked deluxe room. Now when i extended my stay for 2 days, now he is saying it is a premium room you have to shift. Staffs are friendly.
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FabHotel New kolkata Residency Inn - Nr. Axis Mall has replied on Oct 11, 2022
We regret the inconvenience caused during your stay. Your feedback has been noted. Hope you will give us another chance to host you so that you experience the comfort and hospitality we are known for offering! team fabhotels india’s most preferred chain of budget hotels. 600+ h... Read more
Terrible Stay
Rated 1.0 by bharat reddy Jonnala . Dec 10, 2023
The owner changed the hotel while checking in saying that the rooms are full. We were made to go to a separate hotel in heavy rain despite booking in advance
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Terrible Stay
Rated 1.0 by Rahul Tosh . Apr 02, 2023
My recent stay was very bad experience. Staff was not cooperative, they didn’t provide towels nor any extra comforter. My breakfast was included but they didn’t serve more than two pieces of any stuff. Overall this was a very bad experience
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FabHotel New kolkata Residency Inn - Nr. Axis Mall has replied on Apr 22, 2023
We are disappointed that we did not meet your expectations. Please be informed that we have passed on your feedback to our on-ground team to implement the improvements as highlighted by you at the earliest possible. Our team has taken it as their greatest learning to improve on t... Read more
Near Kolkata Airport
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New Town
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East Kolkata Township
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Kankurgachi
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Salt Lake City
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Dum Dum
Chinar Park
Block A
Park Street
