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Infantry Road, Bangalore | 1 km drive to M Chinnaswamy Stadium
239 Ratings, 97 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guest reviews highlight a mix of experiences at the property. Positive aspects include a comfortable stay with supportive staff, clean rooms, and a nature-inspired garden area. However, negative feedback mentions issues like unclean rooms, bad smells, lack of amenities, and poor breakfast service. Some guests also faced challenges with room cleanliness, maintenance issues, and delayed services.
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Good location
over all good experience,
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Tue Aug 19 13:06:59 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
Good experience with the palace, the rooms are good, neat and clean palace, it's a good hotel. Good experience with the palace, the rooms are good, neat and clean palace, it's a good hotel.
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Tue Aug 19 13:07:03 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
very nice hotel room was very neat and clean. would recommend. very nice hotel room was very neat and clean. would recommend it.
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Wed Aug 13 18:54:57 IST 2025
Thank you for your kind feedback! We’re happy you enjoyed your stay and found the room clean. We look forward to hosting you again.
Poor Stay
Beds are not well too hard to sleep. Towels are stinking, staff is rude, what else you required to review the hotel. I will never stay and not recommend this hotel to anyone
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Thu Jul 17 17:43:08 IST 2025
We’re truly sorry to hear about your unpleasant experience. Your feedback regarding the bedding, towels, and staff behavior is taken seriously and has been shared with the concerned team for immediate corrective action. The issues have now been resolved.
Poor room
Room dirty, bathroom filthy, unresponsive staff. On request they did not provide a spoon. Cockroaches in the room!!
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Thu Jul 17 17:42:19 IST 2025
We sincerely apologize for the discomfort you faced during your stay. Cleanliness and hygiene are top priorities for us, and we deeply regret falling short in your case. Necessary pest control and housekeeping measures have been implemented.
Poor Stay
No neatness no maintainence poor cleaning. .
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Tue Jun 24 10:48:09 IST 2025
Thank you for your feedback. We're extremely sorry for the inconvenience caused due to cleanliness and maintenance issues during your stay. This is not the standard we aim to deliver. Please be assured that the concerns have been addressed with the housekeeping and operations team. The issue has now been resolved.
Excellent Stay
Some guests say this hotel has a great location in the heart of Bangalore, with clean and spacious rooms, and a smooth check-in process.
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Mon Jul 07 02:46:19 IST 2025
Thank you for your kind feedback! We're delighted to know you enjoyed our prime location in the heart of Bangalore, as well as the clean, spacious rooms and hassle-free check-in experience. We truly appreciate your support and look forward to hosting you again soon!
Average Stay
Poor linen quality, poor hygiene, broken interiors !
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Fri Jun 20 13:40:57 IST 2025
We regret the inconvenience caused during your stay. Your feedback regarding the linen quality, hygiene, and room condition has been noted and shared with the concerned team to ensure corrective action is taken. **The issue has now been resolved.**
Poor Stay
No bath towel was supplied, no toilet paper, it was just a room and a bed. Not as expected
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Fri Jun 20 13:40:10 IST 2025
We're sorry to hear that your stay did not meet expectations. Your feedback regarding missing amenities like bath towel and toilet paper has been shared with the property team to ensure better guest preparedness in future. **The issue has now been resolved.**
Ok k Average type hotel
Kind of average type hotel, Ac was not working throughout the stay.. breakfast was cluelessly.. overall location was good
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Fri Jun 13 17:18:55 IST 2025
Thank you for sharing your feedback. We apologize for the inconvenience caused due to the AC and breakfast service. Your concerns have been taken seriously and shared with the relevant team to ensure improvements. *The issues have been resolved now.*
Excellent Stay
"Had an amazing stay at this budget hotel. The room was very clean and comfortable, and the staff were always friendly and attentive. The location was ideal for exploring the city’s sights and shopping areas. The hotel provided everything I needed at a great price. Excellent value for money!"
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Tue Aug 19 13:07:12 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
This hotel was a great choice for a budget-friendly stay. The room was clean, cozy, and well-maintained. The staff were friendly, professional, and always available to assist. I especially appreciated the location, which was ideal for exploring the city’s attractions. For the price, this hotel is an excellent deal
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Tue Aug 19 13:07:16 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
"This budget hotel is an excellent choice for travelers on a tight budget. The rooms were clean, quiet, and had all the basic amenities. The staff were very friendly and went out of their way to help. The hotel is located in a great spot, close to shops and restaurants. Highly recommend!"
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Tue Aug 19 13:07:21 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
"I had a pleasant stay at this budget hotel. The room was clean and well-maintained, and the staff were very friendly. The location was ideal for exploring the city, with all the major attractions just a short walk away. I’ll definitely choose this hotel again for my next visit to the city."
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Tue Aug 19 13:07:28 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Good Stay
I am staying room good and clean location right place near to cricket ground and shopping for commercial street
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium
Thank you for sharing your experience! We're happy to hear you found the room clean and the location convenient—especially being close to the cricket ground and Commercial Street. We look forward to welcoming you again!
Terrible Stay
I raised a issue it's no resolved
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium
Please accept our heartfelt apologies for the marred experience you had with us! Request you to reach us out with your detailed feedback over a mail so that we are able to check the same and assist you accordingly. Stay Fab!
Poor Stay
very bad experience first day the AC water was dropping on the floor next day AC stoped working altogether shower nojel was broken n coming out icould not bath properly bad sheets were dirty pillow cover were with spots towels were missing despite of reminders the staff was unable to do anything the over had lamp near window striking our hades I think the owner is not in mood to run the hotel any more
Room: Deluxe Room
Entertainment
The hotel is ok but the main TV is our entertainment not working , I stay 4 day without TV , otherwise ok ok
Room: Deluxe Room
Excellent Stay
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Room: Deluxe Room
Good Stay
Location is good.... Staff r courteous... but cleanliness is compromised.... Rate is very competitive....
Room: Deluxe Room
FabHotel Phoenix Resorts - Nr. M Chinnaswamy Stadium has replied on Fri Apr 18 17:35:02 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
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