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Wadgaon Sheri, Pune | 3.2 km drive to Pune International Airport
217 Ratings, 83 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property is well-located, offering a clean and comfortable stay with decent amenities. Guests appreciate the courteous and prompt staff. However, there are consistent complaints about poor room service, with issues like delays in breakfast and missing toiletries. Some rooms reportedly have cleanliness issues and inadequate facilities, which could affect the overall experience.
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Good Stay
The place was clean. The staff was polite, prompt and accommodating.
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Mon Nov 03 19:16:34 IST 2025
Thank you for your kind feedback! We’re delighted to know you found the place clean and our staff polite, prompt, and accommodating. We look forward to hosting you again soon.
Good Stay
The location was good enough, and they maintained everything well in room like cleanliness and hygiene, i didn't tried the food but all other with that price was too good ... The staff was also co-ordinating .
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Fri Sep 12 21:17:55 IST 2025
Thank you for sharing your experience. We are delighted to know that you found the location convenient and appreciated the cleanliness and hygiene maintained in the room. It is also wonderful to hear that our staff’s coordination added to your positive stay. Though you didn’t try the food this time, we are glad that you found the overall experience worth the price. At FabHotels, we always strive to provide a comfortable and value-for-money stay, and your kind words encourage us to keep improving. We look forward to welcoming you again soon.
Nice place but don'opt for with breakfast optio
Room was good & clean. Location also very convenient with a safe parking space. I took a plan with breakfast & I have paid the addon fee also. But they don't provide breakfast as there is no facility available
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Thu Aug 28 15:13:00 IST 2025
Thank you for your awesome feedback! We're thrilled that you had a great experience and hope to welcome you back soon.
poor service& response
it wasn't comfortable. service is very poor. breakfast was delayed&when served, it was too little&too cold to eat.
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Fri Aug 22 15:18:23 IST 2025
We regret to learn that your stay did not meet expectations. Please accept our sincere apologies for the inconvenience caused due to service issues and delay in breakfast. This is certainly not the experience we intend for our guests. Your feedback has been shared with the concerned team to ensure timely service and proper quality checks in the future. The issues highlighted have now been resolved, and we are confident of offering you a much better experience on your next visit.
Terrible Stay
I stayed at FabHotel Prime Esta Inn and had a very disappointing experience. Poor quality service, bad food, smelly bedsheets, and unhygienic toilets. Definitely would not recommend this hotel to anyone.
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Wed Aug 20 16:29:44 IST 2025
Dear Guest, we sincerely apologize for the unpleasant experience at FabHotel Prime Esta Inn. The concerns you shared regarding service quality, food, bedding, and hygiene are taken seriously. Please be assured that the team has been notified to take immediate corrective measures to improve cleanliness and service standards. We regret the inconvenience caused and appreciate your feedback, which helps us enhance our guest experience. The highlighted issues have now been resolved.
Worst experience !
Worst experience ever!! Room service is bad, drinking water is hell, bedsheet are torn, washrooms are dirty, hardly one person with a bag can fit in the lift, staff behavior is horrible, room is not ready while I arrived, pest are all over the room Not worth paying a single penny
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Wed Aug 20 16:27:35 IST 2025
Dear Guest, we’re truly sorry to hear about your experience. The concerns you highlighted regarding room service, cleanliness, linen quality, lift space, and staff behavior are far from the standards we aim to provide. Please be assured that your feedback has been shared with the concerned team to take strict corrective measures on hygiene, maintenance, and service training. We deeply regret the inconvenience caused during your stay and appreciate you bringing these issues to our notice. The highlighted issues have now been resolved.
Terrible Stay
Location- very poor
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar
Please accept our heartfelt apologies for the marred experience you had with us! Request you to reach us out with your detailed feedback over a mail so that we are able to check the same and assist you accordingly. Stay Fab!
good experience
Nice stay, good room service overall value for money.
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Mon Aug 25 17:39:41 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Extremely Poor
The room is extremely dirty. The service is too poor . The hotel doest even has a visiting card and the name does not match exactly . There is literally a cemetry behind the hotel . This hotel has a note for 3 hours so you can understand what is it used for .
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Thu Aug 07 17:57:59 IST 2025
We’re sorry to hear about your experience. Your concerns regarding cleanliness, service quality, and property details have been noted and forwarded to the concerned team for immediate attention. Please be assured this is not the experience we aim to provide. We’re working on the necessary improvements to avoid such issues in the future. The issue has now been resolved.
Average Stay
The property location was good just 5-7 minutes walking distance from a metro train. There was no toilet itinerary provided and even the room service, no water bottles were kept, one of days,of my stay, there was no breakfast even before calling the receptionist multiple times. The dinner was a standard meal with just a version of vegetables in 2 different sabji. They need to improve on these little things for a better sysy The property location was good just 5-7 minutes walking distance from a metro train. There was no toilet itinerary provided and even the room service, no water bottles were kept, one of days,of my stay, there was no breakfast even before calling the receptionist multiple times. The dinner was a standard meal with just a version of vegetables in 2 different sabji. They need to improve on these little things for a better stay
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Tue Jul 22 14:34:58 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Poor Stay
Room was not clean, room service is worst, No packed drinking water bottles.
Room: Deluxe Room
Pathetic Service
Towel & Breakfast was not provided. Not Bath Soap available. A cockroach was there in the room. Towel & Breakfast was not provided. Not Bath Soap available. A cockroach was there in the room.
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Tue Jul 22 14:34:53 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Good Hotel, but could have been much better
Property location and the property is good with the available price. But the service were not that great. The house keeping staff didn't bother to change the bed sheets even for once in my 5D/4N stay. The bedsheets were torn and had spots. As per norms, the hotel were supposed to provide clean and packaged drinking water, but they didn't even after repeated reminders. they fill bottles from a water filter which was in shambles.
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Tue Jul 22 14:34:52 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
Average Stay
room is just okay. the bed and the sheets on it were stinking.
Room: Deluxe Room
Excellent Stay
Stayed for two nights. Comfortable and well-maintained room. Location was good but not very walkable for elderly guests.
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Tue Jul 22 14:35:29 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
A delightful experience overall. The property was peaceful and tastefully maintained. Our room was well-lit, airy, and exceptionally clean. The food was flavorful and neatly presented. Staff members were respectful and efficient. From check-in to check-out, everything went smoothly. The tranquil ambiance and great service made this stay truly refreshing.
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Tue Jul 22 14:35:21 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Excellent Stay
A memorable stay! The hotel is located in a quiet area with great accessibility. Our room was big and clean with a soothing view. Food was fresh and tasty. Staff were very polite and prompt in every interaction.
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Tue Jul 22 14:35:26 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Poor Stay
Hotel was good. but not clean. Towels not provided on time. The workers were making a lot of noise at night, so I couldn't sleep well. Overall Experience is Bad
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Thu Jun 26 15:51:32 IST 2025
We apologize for the inconvenience caused during your stay. While we’re glad you found the hotel good, we regret the cleanliness issues, delayed towel service, and nighttime noise disturbance. Your concerns have been escalated to the property team for immediate improvement. *The issue has now been resolved.*
Terrible Stay
Firstly we checked in at hotel by 10:30 pm at night. When we went to hotel room the room was unclean and was smell gross. Bedsheets were not clean containing stains. There was no TV remote as well as AC remote to use. There was no water to drink so i called reception for water, they said drinking water is chargeable where i agreed to pay. After that i waited for 1 hr but no water arrived. Waited for so long we decided to leave that hotel so we checked out at 12:00 in night
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Mon Jun 23 13:03:31 IST 2025
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you faced during your stay. This is certainly not the standard of service we strive to provide. Your concerns regarding cleanliness, lack of basic amenities, and delay in service have been escalated to the concerned team for immediate corrective action. **The issue has now been resolved.** We hope you'll give us another opportunity to serve you better.
Average Stay
I have ordered for the food,It took more than one hour to serve at Room.Need to improve the service.
Room: Deluxe Room
FabHotel Prime Esta Inn - Nr. Twin Tower, Viman Nagar has replied on Mon Jun 23 13:02:20 IST 2025
Thank you for sharing your feedback. We sincerely apologize for the delay in room service. This is not the experience we aim to provide, and we’ve shared your concern with the team to ensure timely service moving forward. **The issue has now been resolved.** We hope to serve you better in the future.
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