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Keshtopur, Kolkata | 7.4 km drive to Netaji Subhash Chandra Bose Airport
137 Ratings, 69 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property boasts a great location, making it convenient for sightseeing and close to markets. Guests appreciate the cleanliness of the rooms and the polite, well-trained staff. The food quality is generally praised, adding to a pleasant stay. A few have noted a no outside food policy, but overall experiences have been positive, highlighting good service and value for budget travelers.
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The Katerina Hotel was conveniently located, and my room was large, clean, and comfortable. The decor was tasteful and modern. The reception staff was very friendly and efficient, and I was even given a late checkout after a small request. I had a very enjoyable stay."
Room: Deluxe Room
Excellent Stay
good hospitality fs, good staff
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Sat Nov 01 10:49:30 IST 2025
Dear Guest, Thank you for your feedback! We’re delighted to know that you appreciated our hospitality and found our staff to be good. Your kind words motivate our team to continue delivering a comfortable and pleasant experience for all our guests. We look forward to welcoming you again soon for another enjoyable stay with FabHotels. Warm regards, Team FabHotels
Nice Stay
The location of this hotel is very rooms are very neat and staffs are very polite and allowed late check out(paid).
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Sat Nov 01 10:47:53 IST 2025
Dear Guest, Thank you for sharing your feedback! We’re glad to know that you appreciated our convenient location, neat rooms, and polite staff. We’re also happy that our late check-out option added to your comfort. Your kind words motivate our team to continue providing excellent service and a pleasant stay for all our guests. We look forward to welcoming you again soon for another enjoyable experience with FabHotels. Warm regards, Team FabHotels
Excellent Stay
Very Excellent Stay of 6 Days. I like the Staff behaviour and the service they provide us. Thank You so much
Room: Deluxe Room
awesome.
Good experience.staff behaviour excellent kitchen food awesome. room view is good worth it ..
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Mon Oct 27 14:53:18 IST 2025
Thank you for your wonderful feedback! We’re glad to know you had a good experience and enjoyed the room view, food, and our team’s hospitality. Your appreciation truly motivates us to keep delivering great service.
Terrible Stay
The staff was rude, closed the hotel at night without informing us and then argued with us, when we confronted abt the same. Also made us wait for 15 mins outside hotel. Also, theres a policy of no outside food, while their own food
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Fri Oct 31 18:15:00 IST 2025
We sincerely apologize for the unpleasant experience you had during your stay. We regret the inconvenience caused due to staff behavior, delay in entry at night, and the communication gap regarding the food policy. Your feedback has been taken seriously and shared with the concerned team to ensure such incidents do not recur.
Stay at Samotel Hotel Near Bandhan Bank Ac Banquet Hall Kestopur
stay was awesome. The rooms were clean and spacious. The hotel staff were friendly and polite. The bathroom was neat and clean The food was simple and tasty.
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Sat Nov 01 10:25:45 IST 2025
Dear Guest, Thank you for sharing your wonderful feedback! We’re thrilled to know that you had an awesome stay and enjoyed our clean and spacious rooms, neat bathrooms, friendly and polite staff, as well as the simple and tasty food. Your kind words inspire our team to continue delivering excellent service and a memorable experience for all our guests. We look forward to welcoming you again soon for another delightful stay with FabHotels. Warm regards, Team FabHotels
Poor Stay
Rooms Are okay, but they are not allowing outside food. It is the main drawback in this hotel. So for the food, we have to order from the inbuilt restaurant only
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Thu Oct 16 16:00:09 IST 2025
Thank you for sharing your feedback. We’re glad you found the rooms satisfactory. However, we understand that the restriction on outside food caused inconvenience. This policy is in place to ensure hygiene and proper service within the hotel. Your feedback has been shared with the property team for consideration to enhance guest experience.
Average Stay
Very unprofessional service — they just handed us the key and asked us to find and open the room ourselves. No staff was available to guide us.
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Tue Sep 02 11:26:33 IST 2025
Thank you for sharing your feedback. We sincerely regret the inconvenience caused due to the unavailability of staff and the lack of proper guidance during check-in. Your concerns have been communicated to the hotel management to ensure that future guests do not face similar issues.
Average Stay
Everything in the room was good . The food was awful . Never tasted so bad food in my entire life and outside food was not allowed too which forced us to eat that shit
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Tue Aug 26 15:57:08 IST 2025
We are glad to know that you were satisfied with the room and its facilities. However, we sincerely apologize for the food quality not meeting your expectations and for the inconvenience caused due to the outside food restriction. This is not the experience we want our guests to have. Your feedback regarding the food service has been shared with the concerned team, and corrective measures are being implemented to ensure a better dining experience in the future.
Average Stay
Complimentary breakfast is horrible.
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Thu Aug 21 16:24:30 IST 2025
Dear Guest, we regret that the complimentary breakfast did not meet your expectations. Your feedback is valuable, and we will work with the team to improve the quality and variety of food served.
Best Budget Hotel to stay
nice place to stay.... staff support is great.... good place to stay in budget... nice location to sta nice place to stay.... staff support is great.... good place to stay in budget... nice location to stay
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Fri Aug 22 12:55:23 IST 2025
Dear Guest, We’re so glad you had a pleasant stay. Your appreciation encourages our team to keep delivering great hospitality. Looking forward to hosting you again!
Overall Good 😊
Overall Good 😍. Room Condition good , Staff Behaviour was good and helping nature,
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Fri Aug 22 12:55:25 IST 2025
Dear Guest, We’re so glad you had a pleasant stay. Your appreciation encourages our team to keep delivering great hospitality. Looking forward to hosting you again!
8/1
stay was good. behaviour of the staff was very nice. there is an issue with cleanliness it can be corrected.Food was very good. overall 8/10
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Thu Aug 07 03:16:06 IST 2025
Thank you for sharing your feedback! We’re glad to hear that you had a good stay, enjoyed our staff’s hospitality, and liked the food. We also appreciate your comments regarding cleanliness and will work on improving it. We are happy that you rated your stay 8/10 and look forward to welcoming you again for an even better experience!
Good Stay
good place service are verry good, and also room was clean। food quelaty is very very good 😍😍😍😍
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport
Thank you for your wonderful feedback! 😊 We’re happy to know you liked the place, service, clean rooms, and delicious food. Looking forward to hosting you again soon at FabHotels! 🌟
Excellent Stay
Situated in the downtown, the location of the property is great! About the infra and service, again full points. Worth the money!!
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Thu Jul 24 14:22:40 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
average
wifi not working tv was not working and food is ok....
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Fri Sep 26 15:11:13 IST 2025
We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.
Excellent Stay
Really woww. The room was very clean and the service staff was also trained perfectly. From the bedsheets to the washroom, everything was clean and in place.
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Thu Jul 24 14:22:34 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
Ex
Well mannered and dedicated stuff. Very well maintained Hotel must visit. I just want to say it's very great experience
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Thu Jun 26 19:13:57 IST 2025
Thank you for your kind words! We're thrilled to know you had a great experience. Your appreciation for our well-mannered staff and well-maintained hotel means a lot. We look forward to your next visit!
Excellent Stay
I usually do not rate properties a perfect 5 star but this property is an exception. The price, location, rooms, ambience, staff, process everything was top notch.
Room: Deluxe Room
FabHotel Samotel - Nr. Kolkata Airport has replied on Thu Jul 24 14:22:32 IST 2025
Dear Guest, Thank you for your kind words! We're glad you had a comfortable and pleasant stay with us. Looking forward to welcoming you again soon.
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