The property is located in a prime area of Geeta Bhawan and is near to many visiting places in Indore. The staff is cooperative and the hospitality is excellent. The food served at the Harmony restaurant is delicious. However, some guests faced issues with the check-in and check-out process, unprofessional behavior of the reception staff, and broken amenities like the water cooler. Some guests also complained about the cleanliness of the rooms and the limited facilities provided by the property. Overall, the property has a good location, friendly staff, and decent rooms with good food.