The property has received mixed reviews from guests. Some guests complained about dirty rooms, broken amenities, and uncooperative staff. Others appreciated the property's location, spacious rooms, and helpful staff. Some guests also enjoyed the food and hospitality. However, there were complaints about the lack of basic amenities such as hot water and toiletries. The property is undergoing renovation, which caused inconvenience to some guests. Overall, the property has both positive and negative aspects, and guests should consider their priorities before booking.