The property has received mixed reviews from guests. While some have appreciated the cleanliness and maintenance of the rooms, others have complained about the unavailability of advertised facilities such as restaurants and breakfast. The staff has also received criticism for being uncooperative and arrogant, especially the night duty receptionist. However, some guests have praised the professionalism of the staff and the timely wake-up calls. Overall, the property seems to have room for improvement in terms of service and facilities.