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Review Of Fateh Villa, The Luxury Boutique Hotel0123401234

Manak Chowk, Jaisalmer | 440 m drive to Jaisalmer Fort

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    2.5
    Average

    26 Ratings, 14 Reviews

    excellent
    15%
    very good
    8%
    average
    19%
    poor
    27%
    bad
    31%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 4
    • 2
    • 3
    • 2
    • 1
    • 2
    • 1
    • 1

    Rating Categories

    • Facilities1.3
    • Food3.0
    • Cleanliness2.2
    • Value For Money2.2
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    Review Summary

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    Guests appreciate the property's good rooms and beautiful architecture, especially the fort view. However, many face issues with poor hygiene, broken bathroom fittings, and inadequate service. Complaints about limited and low-quality breakfast options are common, alongside concerns about cleanliness and maintenance. While the location near Jaisalmer Fort is a plus, the overall experience seems lacking in essential amenities.

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    Positive first
    1.0

    Terrible Stay

    gurpreet s.group

    It was terrible. There was no AC, no cleaning, poor hygiene, AC was not working. we suffered whole night. Toilet seat was broken . The worst experience ever. No breakfast even though we paid for the breakfast.

    Travel Month: Mar 2025

    Room: Dapper

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    3.0

    Average Stay

    tushar b.family

    No comfortable atmosphere for family. no servise properly.

    Travel Month: Feb 2025

    Room: Chic

    2.0

    Pretty rooms. Everything else below expectations

    s p.loyalty-iconfamily

    The rooms are made pretty. Everything else is pretty poor. The shower was not working and even the tap was barely. The toilet seat was broken. They did not clean the rooms during our stay. It is a cheap hotel not a luxury boutique.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Dapper

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    1.0

    Terrible Stay

    mohit s.loyalty-icon

    I stayed with my family in two rooms for 2 days in this hotel: pros: near to jaisalmer fort cons: 1. Bathroom fittings broken for both washrooms like pot seat in a pathetic condition, bucket filled with dirt, wash basin broken, etc 2. Only two items served in breakfast- sandwich and poha 3. Not worth for money at all. 4. No cleaning services provided.

    Travel Month: Dec 2024

    Room: Chic

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    1.0

    Worst experience ever!

    prashant m.loyalty-iconfamily

    We have never been to such a shabby place and to top it, the owner didn’t bother to answer our calls after we raised the issue with him. Dirty linens, dirty washroom, cigarette on the floor we first checked in to etc. We were later moved to a so called ‘Exclusive’ room and the issue was the same there - dirty linens, low water pressure, cold water on tap etc. We spent around 2.5 hrs to get that cleaned by the staff there. We checked out of the property a day before but we weren’t refunded for this experience. Really l, really terrible.

    Travel Month: Dec 2024

    Room: Standard

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    1.0

    Pathetic & Terrible Experience- A Scam Stay

    mohit s.loyalty-iconfamily with 2 kids

    I stayed for 2 days in this hotel from 18th to 20th December and had a terrible experience: Pros: 1. Near Jaisalmer Fort Cons: 1. No basic amenities in terms of cleaning, Mineral Water,etc 2. Bathroom fittings badly damaged. Pot seats broken for both washrooms. 3. No parking Facility. I parked my car in the 4. Only Poha and Parantha served in the complimentary breakfast. 5. Electric cattle and TV were non-functional in one room. Not worth for money at all. They are befooling guests by overcharging money for their rooms.

    Travel Month: Dec 2024

    Room: Chic

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    1.0

    Horrible hotel in jaisalmer

    habiba h.loyalty-iconfamily

    The worst hotel. With entry gates as narrow as 4 ft. You cannot even take your jeep or sedan car. I had to book another hotel grand khalifa. Which is worth the price. Don’t stay here horrible

    Travel Month: Dec 2024

    Room: Chic

    3.0

    Review on hotel fatah villa

    sudesh k.family

    Good rooms, well equipped, cleaan n hygiene. good food quality. However, staff services not up to the mark and not at all professional. Staff asked for extra money or water charges even though all the charges, water n food were included in my package.

    Travel Month: Nov 2024

    Room: Chic

    2.0

    Poor Stay

    subhra s.loyalty-icon

    Not at all worth of 11k price tag. Just for fort view, they are charging this amount. Service is horrible ideally no service, just sandwich and poha in breakfast.

    Travel Month: Nov 2024

    Room: Chic

    5.0

    Best location and superb hospitality

    hitesh l.family

    Very neat and clean with beautiful architecture and near to main places of jaisalmer. Absolutely amazing property with fort view and special the hospitality is superb. Thanks to vishal ji for everything ( complimentry foods and drink (non alcoholic.

    Travel Month: Nov 2024

    Room: Chic

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    2.0

    Below average property

    chirag s.family

    Food was of below average quality. The toilet flush and wifi were not working. There was no elevator, hence you have to walk for 4 levels to reach the restaurant.

    Travel Month: Nov 2024

    Room: Dapper

    2.0

    Poor Stay

    rakesh r.loyalty-icon

    Very poor service, no staff, no tea in rooms, no brochure in rooms how to connect at reception & restaurant, no staff at reception. Awe check out. In bathroom no flush working, yesterday ordered food that was not good so not taken breakfast

    Travel Month: Sep 2024

    Room: Exclusive

    Fateh Villa, The Luxury Boutique Hotel has replied on Tue Sep 24 16:23:12 IST 2024

    Hello Sir, I apologise on hotel behalf as on your call i was busy in our temple room so was not able to serve you on reception while you waited. And we do have a lot of things in breakfast sir- 1. Tea and coffee 2. Bread toast with jam and butter 3. Poha 4. Upma 5. Choice of Stuffed Paratha 6. Puri Bhaji 7. Fruits and infact we do serve evening tea on the house for our guests. We apologise that you faced some issues while your stay with us. Regards Fateh Villa A Luxury Boutique Hotel

    3.0

    Average Stay

    shailesh k.loyalty-iconcouple

    Property location is ok but parking issue would be there in case of suv. Limited option in breakfast. Food quality is not so good.

    Travel Month: Sep 2024

    Room: Exclusive

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    Fateh Villa, The Luxury Boutique Hotel has replied on Tue Sep 24 16:20:15 IST 2024

    Hello Sir, We apologise for the inconvenience caused to you, but we do have our own gated parking for our guests. On your next time arrival we will get your keys and will for sure get your car parked right in front of hotel in our private parking. Regards Fateh Villa A Luxury Boutique Hotel

    5.0

    Excellent Stay

    chanchal c.family

    Nice stay with great location. Staff behavior is too good. Property owner is awesome behaviour. Enjoyed a lot.

    Travel Month: Aug 2024

    Room: Deluxe

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    Fateh Villa, The Luxury Boutique Hotel has replied on Mon Aug 12 06:55:23 IST 2024

    Thanks A Ton Ma’am for choosing us among many for your memorable trip of Golden City Jaisalmer. I am very delighted to know that the stay was up to your mark.Please give us a chance to again serve you next times, you were amazing guests.

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