The property boasts a prime location near major attractions like City Palace and Pichola Lake, making it convenient for tourists. Guests appreciate the well-furnished rooms and friendly staff who provide decent service. However, issues like unreliable hot water, cleanliness concerns in bathrooms, and inconsistent room service have been highlighted repeatedly. While food quality received mixed reviews, many found it decent for the price. Overall, it presents a budget-friendly option with accessible amenities.