Guests have praised the polite staff, adventurous activities, and beautiful views at the property. The cave rooms were a unique experience, although some mentioned the need for better hygiene. The food received positive feedback for variety and taste. Guests appreciated the GM's support and the overall ambiance. Some highlighted the location in the midst of foggy clouds and the excellent service. Families enjoyed the amenities and activities provided. Overall, guests expressed a desire to return for another stay.