The property has mixed reviews from guests. While some appreciated the hospitable staff, good food, and clean rooms, others complained about poor maintenance, slow service, and unclean bathrooms. The infinity pool and gym were well-maintained, but the waiting time for food replenishment during buffet was frustratingly long. Some guests also faced issues during check-in and check-out. However, the property's location was convenient for business travel to the nearby Infopark. Overall, the property has its pros and cons, and guests' experiences varied.