1. Extreme shortage of staff and hence heights of mismanagement. 2. The room should have been pure equipped with basics like 3 pillows, 3 towels and drinking water, but we had to ask for all this despite reaching at 6 pm. 3) the weather was hot and there was no fan in the room. The room felt suffocated. Opening the balcony door for air led to all kinds of insects and moths and even a bee flying into the room! 4) we asked for ice at 6. 30 pm because all the drinks we carried with us were hot. The staff kept saying they'll bring it in 10 mins but even till 10 pm, they couldn't arrange for a few ice cubes despite having an in house cafe at the property! 5) the basement rooms do not even receive wifi signal so we couldn't watch anything and there was nothing to do in or around the property. The hosts are nice and the cafe vibes are good. There is a clear preference shown towards walk in customers at the cafe at the cost of causing discomfort to the guests staying at the property. While the food is expensive and over-hyped, you can still probably try the cafe, but i wouldn't recommend staying here at all!