Currency
INR

Review Of Garden Stay Rooms & Caretaker

Name: Garden Stay Rooms & Caretaker
Address: Garden Stay, Opp To Sacred Hearts Church,Havelock Road, Near Botanical Garden, Ooty, 643001, IN
Price range: Garden Stay Rooms & Caretaker Price starts at INR 2,399/Night
Rating: 4.4

Pudumund, Ooty | 7 minutes walk to Government Botanical Garden

BOOK THIS NOW

User Rating & Reviews

everyone
group
couple
family

4.4

Excellent

38 Ratings, 15 Reviews

excellent

68%

very good

13%

average

13%

poor

bad

Last 10 Customer Ratings (Latest First)

Rating Categories

Location4.5
Cleanliness4.4
Value For Money4.1
Food4.0
Facilities4.2
Checkin Experience4.4

We are using generative AI to show you summarised user review

Review Summary

Guests appreciate the cleanliness and comfort of the rooms at this property. The staff, including caretakers, is polite and attentive, ensuring good service. Many enjoyed the tasty food options available, with a variety of choices. The location is central, making it easy to explore nearby attractions. Overall, a pleasant atmosphere enhances the stay experience.

Sort by:

Positive first

2.0

Poor Stay

pradeep y.family with 2 kids

Food could be better , one room bathroom does not have exhaust fan ,mirror and hot water in washbasin and there is less privacy to rooms as it next to kitchen and opposite to reception area

Travel Month: Oct 2025 (3-Night Stay)

Room: Deluxe Room

Garden Stay Rooms & Caretaker has replied on Tue Oct 14 20:36:47 IST 2025

Hi Mr.Pradeep Yadav, Thank you for your valuable feedback.

5.0

Excellent Stay

shreekar b.group

Stayed at Garden Stay Rooms in Ooty recently and had a great experience. Rooms are very good, clean and comfortable. Caretakers are polite and helpful. Food was tasty with many options in both veg and non-veg at reasonable prices. Overall, a pleasant stay – highly recommended!

Travel Month: Aug 2025

Room: Deluxe Room

Garden Stay Rooms & Caretaker has replied on Tue Sep 09 09:53:35 IST 2025

Hi Shreekar , we thank you for your valuable feedback . Looking forward to host you and your ref in the future....

3.0

Average Stay

dipankar m.family with 1 kid

The caretaker was good. The room size was very small. No wash basin was there in the toilet.

Travel Month: Aug 2025

Room: Deluxe Room

Garden Stay Rooms & Caretaker has replied on Tue Sep 09 09:54:51 IST 2025

HI Dipankar Good Day, Thank you for your valuable feedback will look in the possibilities as we discussed during your stay

5.0

Nice experience

darshan d.family

Overall good experience. Cleanliness was good.

Travel Month: Jun 2025

Room: Deluxe Room

Garden Stay Rooms & Caretaker has replied on Wed Jul 16 15:59:13 IST 2025

Dear Darshan Thank you for your valuable comments and rating

5.0

one of the best stay in Ooty

aamir h.family with 2 kids

The room is very good and the food is very nice. best location Overall I highly recommend it

Travel Month: May 2025

Room: Deluxe Room

Garden Stay Rooms & Caretaker has replied on Wed Jul 16 16:01:17 IST 2025

Dear Aamir Thank you very much for your kind review we would love to Host you again the near future

3.0

Average Stay

rohit k.

I didn't had anything at property as I felt everything was over priced. Location was great, near to botanical garden and charing cross market. There is nothing as of facility, we didn't even received the towel and toiletries until we asked. No balcony or any view from room. The room felt so compact.

Travel Month: May 2025

Room: Deluxe Room

Garden Stay Rooms & Caretaker has replied on Wed May 28 13:12:16 IST 2025

Hi Rohit, We appreciate your feed back , We accept that toiletries were given to you once you checked inside the room , We apologize for the delay and inconvenience caused. We have clearly mentioned in the description of the Room with the booking platform that there is no balcony or view , So we request you to kindly go through the description before booking any property next time Thank you for your valuable feedback

5.0

Excellent Stay

santhosh s.family with 3 kids

Very Good. The owner was kind

Travel Month: May 2025 (4-Night Stay)

Room: Deluxe Room

Garden Stay Rooms & Caretaker has replied on Wed May 28 13:15:06 IST 2025

Hi Sir, Thank you for your kind and valuable feedback. We look forward to host you again in the future

4.0

Good Stay

prabhakar g.family with 1 kid

Rooms and toilet were neat but size is very small for given budget. If sq feet details were provided during booking users will take decision accordingly. Further rooms had issues with water leakage from ceiling and little challenge in settling. But host was kind enough to provide alternate room in nearby cottage without extra charges

Travel Month: May 2025

Room: Deluxe Room

Garden Stay Rooms & Caretaker has replied on Wed May 28 13:21:13 IST 2025

Hi Mr. Prabhakar Thank you for your valuable feed back , Yes it was an unexpected problem due to heavy rain .. We at Garden Stay Appreciate the cooperation extended by you on that day. Thank you again

1.0

I had the worst experience

disoja k.family with 2 kids

The hotel is not good, The room is not clean, and the bathroom is not clean. Care taker is good

Travel Month: May 2025

Room: Deluxe Room

Garden Stay Rooms & Caretaker

Dear Sir Good to hear from you and thanks for your comments . The Location is just 2min from the Garden. More over you had very good chat with me after your walk and told me you were satisfied . Unfortunately due to some emergency you informed me that you are leaving and asked me for Refund As a procedure since your booking was from MMT I requested you to contact MMT . Now lets come to the point , Since you did not receive your refund for a day you have now given a rating of just 1 I appreciate your rating sir . We bow our self to rectify us, for all Genuine Comments...….. Thank you once again

5.0

Excellent Stay

naga.couple

The place is really good n clean n Staffs are really polite. Thank you team garden Stay

Travel Month: May 2025

Room: Deluxe Room

Garden Stay Rooms & Caretaker

Dear Sir , Thank you very mush for your review looking forward to Host you in the near future …

3.0

Average Stay

nikita m.family with 1 kid

It over all a good experience. The hospitality was good, rooms and washrooms were clean. The rooms are commonly built and shared in on grounf floor, there is a loads of common space. Drinking water is available all the time, car parking space is there. Just the disappointment were the bedsheet and the quilt covers are not changed after the exit of every guest. The bathroom water was yellow in color and not completely clean. Overall it was good.

Travel Month: May 2025

Room: Deluxe Room

Garden Stay Rooms & Caretaker

We appreciate your review Mam , at the same time we need to clarify that We do not use uncleaned bedsheets at any cost , Since we have our own Laundry right in the premises all the sheets go directly to washing after use. If at all you had found any stains it was because of the guests using the bed to have food …. You know food stains doesn't go away on single wash... Regarding Water : we provide pure well water due to continuous running of motor we get that mixed water during morning hours. if you had any doubt and asked us would have showed the water testing certificate . Thank you for your Review with the feedback We will surely look into measures to upgrade our service in the coming days

5.0

Good to Stay with Fam

family with 2 kids

Good maintenance, Water facility and hot water facility all very good. The bathroom is clean and well maintained. Food facilities are all available including Coffee and Tea at any time.

Travel Month: Mar 2025

Room: Deluxe Room

Garden Stay Rooms & Caretaker has replied on Wed Apr 16 17:25:20 IST 2025

Thank you sir for you valuable review , hope to host once again in our premises

5.0

#superb hoemstay#excellent food#new rooms superb experience

arijit r.family

Awesome stay at this homestay with good quality rooms, food quality also awesome. Overall experience 10/10 rating. Recommend for this homeatay if someone visits in ooty.

Travel Month: Mar 2025

Room: Deluxe Room