The property has mixed reviews from guests. While some appreciated the polite staff, quick service, and good food quality, others complained about the unclean rooms, slow service, and broken amenities like AC and TV. Some guests faced issues with delayed check-ins and room availability. The property's location and ambiance received positive feedback. However, the high food prices and limited menu were a concern for some. Overall, the property needs improvement in terms of cleanliness, maintenance, and service efficiency.