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Andheri East, Mumbai | 5.4 km drive to T1 - Chhatrapati Shivaji International Airport
759 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has received mixed feedback from guests. Many appreciate the courteous staff, especially Shreeti and Laxmi, and commend the cleanliness of the rooms. However, several reviews highlight significant issues like poor service, insufficient toiletries, and unpleasant odors in the rooms. The food quality and variety also need improvement. Overall, the property faces challenges with maintenance and service efficiency.
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Average Stay
Towel nhi diya aapne and phone kaam nhi kr raha tha
Room: Day Use Room 9 AM to 5 PM, Check-in and Check-out on same day
Ginger Mumbai, Andheri (MIDC) has replied on Sun Nov 02 11:14:15 IST 2025
Dear Guest, Apologies for the inconvenience caused during your stay. We regret that the towel was not provided on time and the phone was not working. Your feedback has been shared with the concerned team to ensure such issues do not repeat. We hope to serve you better on your next visit. Warm regards, Team Ginger MIDC
Average Stay
Property is located in very busy area market Getting cab is not that easy Had ordered garlic nan which was not cooked properly Room wise ok kind
Room: Twin Room
Ginger Mumbai, Andheri (MIDC) has replied on Sat Nov 01 13:39:00 IST 2025
Dear Guest, Thank you for sharing your review with us. Your feedback encourages our team to strive for excellence each day. We truly value your patronage and look forward to the pleasure of welcoming you back to Ginger Hotels soon. Warm Regards, Hotel Manager
Good Stay
The stay was good and the rooms were hygienic. The staff was cooperative.
Room: Twin Room
Ginger Mumbai, Andheri (MIDC) has replied on Thu Oct 30 21:49:41 IST 2025
Dear Guest, Thank you for sharing your review with us. Your feedback encourages our team to strive for excellence each day. We truly value your patronage and look forward to the pleasure of welcoming you back to Ginger Hotels soon. Warm Regards, Hotel Manager
Excellent Stay
Location is worst, no parking place no cleanliness in the reception area & even staff is also very low hospitality
Room: Day Use Room 9 AM to 5 PM, Check-in and Check-out on same day
Ginger Mumbai, Andheri (MIDC) has replied on Wed Oct 29 22:08:09 IST 2025
Dear Guest, Thank you for sharing your review with us. Your feedback encourages our team to strive for excellence each day. We truly value your patronage and look forward to the pleasure of welcoming you back to Ginger Hotels soon. Warm Regards, Hotel Manager
Excellent Stay
Staff very cooperative, tasty food and brakefast with variety.
Room: Twin Room
Ginger Mumbai, Andheri (MIDC) has replied on Wed Oct 29 14:12:26 IST 2025
Dear Guest, Thank you for sharing your review with us. Your feedback encourages our team to strive for excellence each day. We truly value your patronage and look forward to the pleasure of welcoming you back to Ginger Hotels soon. Warm Regards, Hotel Manager
Good Hotel
This hotel is good for cost and hygiene. However, no restaurant and room services after 10:30 pm. Further, basis needs like towel is not available, even after multiple requests.
Room: Twin Room
Ginger Mumbai, Andheri (MIDC) has replied on Mon Oct 27 22:44:04 IST 2025
Dear Guest, Thank you for sharing your review with us. Your feedback encourages our team to strive for excellence each day. We truly value your patronage and look forward to the pleasure of welcoming you back to Ginger Hotels soon. Warm Regards, Hotel Manager
clean rooms
Nice experience clean rooms............
Room: Luxe Queen Room
Ginger Mumbai, Andheri (MIDC) has replied on Tue Oct 28 16:51:02 IST 2025
Dear Guest, Thank you for sharing your review with us. Your feedback encourages our team to strive for excellence each day. We truly value your patronage and look forward to the pleasure of welcoming you back to Ginger Hotels soon. Warm Regards, Hotel Manager
third class
Worst service not reply from restaurant and room service I order food from restaurant. They delivered order after 2hours
Room: Standard Room
Ginger Mumbai, Andheri (MIDC) has replied on Sun Oct 26 21:15:51 IST 2025
Dear Guest, We regret the inconvenience caused to you during your recent visit to Ginger Hotels. We have noted your feedback regarding your recent stay with extreme concern. We assure you that corrective measures will be initiated in the respective department. Please accept our sincere apologies and we look forward to welcoming you to Ginger Hotels in the near future with an assurance of better and improved services. Regards, Hotel Manager Ginger Hotels
Comfortably
Friendly & supportive staff nice ambience great comfort good location amenities were too good neat & clean
Room: Twin Room
Ginger Mumbai, Andheri (MIDC) has replied on Sat Oct 25 08:37:20 IST 2025
Dear Guest, Thank you for sharing your review with us. Your feedback encourages our team to strive for excellence each day. We truly value your patronage and look forward to the pleasure of welcoming you back to Ginger Hotels soon. Warm Regards, Hotel Manager
Ginger, an Excellent Stay in Mumbai
Property location found easily by taxi. Food was good and we got all the required amenities in Ginger.
Room: Luxe Queen Room
Ginger Mumbai, Andheri (MIDC) has replied on Thu Oct 23 19:41:53 IST 2025
Dear Guest, Thank you for sharing your review with us. Your feedback encourages our team to strive for excellence each day. We truly value your patronage and look forward to the pleasure of welcoming you back to Ginger Hotels soon. Warm Regards, Hotel Manager
Terrible Stay
The room was not clean properly and smell very bad toilet also not clean properly
Room: Twin Room
Ginger Mumbai, Andheri (MIDC) has replied on Wed Oct 22 19:33:14 IST 2025
Dear Guest, We regret the inconvenience caused to you during your recent visit to Ginger Hotels. We have noted your feedback regarding your recent stay with extreme concern. We assure you that corrective measures will be initiated in the respective department. Please accept our sincere apologies and we look forward to welcoming you to Ginger Hotels in the near future with an assurance of better and improved services. Regards, Hotel Manager Ginger Hotels
Terrible Stay
bad washroom. stinking .. everywhere smelling lift n all .. we shifted to airport ginger..
Room: Twin Room
Ginger Mumbai, Andheri (MIDC) has replied on Tue Oct 21 14:28:11 IST 2025
Dear Guest, We regret the inconvenience caused to you during your recent visit to Ginger Hotels. We have noted your feedback regarding your recent stay with extreme concern. We assure you that corrective measures will be initiated in the respective department. Please accept our sincere apologies and we look forward to welcoming you to Ginger Hotels in the near future with an assurance of better and improved services. Regards, Hotel Manager Ginger Hotels
Good Stay
Shreeti and laxmi are very helpful during checkin and all process Rest In Room Dinning xan be little improvised its really very slow and half of the items are not available ... Rest Everything Is Okay
Room: Superior Room
Ginger Mumbai, Andheri (MIDC) has replied on Sun Oct 19 20:23:12 IST 2025
Dear Guest, Thank you for sharing your review with us. Your feedback encourages our team to strive for excellence each day. We truly value your patronage and look forward to the pleasure of welcoming you back to Ginger Hotels soon. Warm Regards, Hotel Manager
Poor Stay
poor service, rate is very high, value of money is not as per ginger standard, incomplete toiletries provided, breakfast os not as good as brand value of Ginger
Room: Superior Room
Ginger Mumbai, Andheri (MIDC) has replied on Sun Oct 19 20:23:51 IST 2025
Dear Guest, We regret the inconvenience caused to you during your recent visit to Ginger Hotels. We have noted your feedback regarding your recent stay with extreme concern. We assure you that corrective measures will be initiated in the respective department. Please accept our sincere apologies and we look forward to welcoming you to Ginger Hotels in the near future with an assurance of better and improved services. Regards, Hotel Manager Ginger Hotels
Broken window
The window was broken which caused the stay turn noisy. The location isn't very convenient. Limited food options at the property
Room: Standard Room
Ginger Mumbai, Andheri (MIDC) has replied on Sun Oct 19 20:23:47 IST 2025
Dear Guest, We regret the inconvenience caused to you during your recent visit to Ginger Hotels. We have noted your feedback regarding your recent stay with extreme concern. We assure you that corrective measures will be initiated in the respective department. Please accept our sincere apologies and we look forward to welcoming you to Ginger Hotels in the near future with an assurance of better and improved services. Regards, Hotel Manager Ginger Hotels
stay was very good ginger hotel midc
Stay was very good and food was very good front office staff was very good specially lakshmi and shreeti
Room: Twin Room
Ginger Mumbai, Andheri (MIDC) has replied on Sat Oct 18 14:21:39 IST 2025
Dear Guest, Thank you for sharing your review with us. Your feedback encourages our team to strive for excellence each day. We truly value your patronage and look forward to the pleasure of welcoming you back to Ginger Hotels soon. Warm Regards, Hotel Manager
Terrible Stay
It was terrible experience, small water water placed, no bath tawer nor the hand tower, dental kits, twin bedded for single person
Room: Superior Room
Ginger Mumbai, Andheri (MIDC) has replied on Sun Oct 19 20:23:42 IST 2025
Dear Guest, We regret the inconvenience caused to you during your recent visit to Ginger Hotels. We have noted your feedback regarding your recent stay with extreme concern. We assure you that corrective measures will be initiated in the respective department. Please accept our sincere apologies and we look forward to welcoming you to Ginger Hotels in the near future with an assurance of better and improved services. Regards, Hotel Manager Ginger Hotels
excellent
very nice stay, good hospitality, nice food, nice staff, easily accessible, proper timings, cleanliness
Room: Twin Room
Ginger Mumbai, Andheri (MIDC) has replied on Wed Oct 15 20:23:16 IST 2025
Dear Guest, Thank you for sharing your review with us. Your feedback encourages our team to strive for excellence each day. We truly value your patronage and look forward to the pleasure of welcoming you back to Ginger Hotels soon. Warm Regards, Hotel Manager
worst
Worst Hotel. Just utilising the brand name of Ginger but very bad in service & unhygienic. There were not proper toiletries. Food was also worst. There was no Jain food
Room: Superior Room
Ginger Mumbai, Andheri (MIDC) has replied on Wed Oct 15 20:22:14 IST 2025
Dear Guest, We regret the inconvenience caused to you during your recent visit to Ginger Hotels. We have noted your feedback regarding your recent stay with extreme concern. We assure you that corrective measures will be initiated in the respective department. Please accept our sincere apologies and we look forward to welcoming you to Ginger Hotels in the near future with an assurance of better and improved services. Regards, Hotel Manager Ginger Hotels
Poor Stay
first of all, I book the stay for the day. Use that is from 9 AM to 5 PM. When I reached at 9 AM. The check-in process took approximately 45 to 50 minutes. In the middle of that check in process. We ask them why it is taking so much time. They said they are looking for the rooms if it is available or not after that when we ask them for compensation one hour extra for the checkout, they rejected our request and said we can hardly take extra 30 minutes. Only overall room was clean and it stay was very much comfortable.
Room: Day Use Room 9 AM to 5 PM, Check-in and Check-out on same day
Ginger Mumbai, Andheri (MIDC) has replied on Mon Oct 13 16:16:38 IST 2025
Dear Guest, We regret the inconvenience caused to you during your recent visit to Ginger Hotels. We have noted your feedback regarding your recent stay with extreme concern. We assure you that corrective measures will be initiated in the respective department. Please accept our sincere apologies and we look forward to welcoming you to Ginger Hotels in the near future with an assurance of better and improved services. Regards, Hotel Manager Ginger Hotels
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