The property is located in a good location with ample parking space. The staff is polite and attentive, with special mentions for Vijaya and Arkaparna. The food is delicious and up to the standards of the Tata group. However, some guests have complained about the small size of the rooms and the lack of amenities like towels and slippers. The cleanliness of the rooms and bathrooms has also been a concern for some guests. Overall, the property offers a comfortable stay with room for improvement in certain areas.