Let me share some of my observations for the benefit of others to take proper decision. It is a resort in the jungle far away from the main road. If you don not have your own vehicle, you are totally dependent on the services provided by the resort. It has good ambience around. I could not see the tent accommodation as we stayed in the room. The room was very untidy. The bathroom was shabby. The bed linen was not clean and well washed. The towels were brownish that indicate that they are not washed properly. If you are tuned to stay in a very low grade hotel, it may be ok but if you are habituated to stay in a hotel 3 star or above, you may suffocate. You don't get any hot water keetle or instant tea coffee making facility. You get tea after 7 am. There is no geyse in the room. As we stayed in winter, we had to bath with low temperature water. Looking to the charges hotel takes, they could provide geyser in each room. There is no intercom in the room and no proper room service. At night, there is total darkness around. In case of any emergency, it would be difficult to get any assistance. Hotel donot provide any complimentary water bottle. You, on your own, has to take water from filter provided at the ground level. Food was ok but you get only kathiyawadi kind of menu. Do not expect any punjabi/ south indian etc type of menu. In a 3 star hotel or above, you get verities of items in breakfast. Do not expect them here.
Gir Pride Resort has replied on Thu Feb 15 12:36:53 IST 2024
Thank you for taking the time to provide us with your feedback. We genuinely appreciate your input and apologize for the experience you had with our services.
We are truly sorry to hear that you were dissatisfied with your recent experience. Our team takes all feedback seriously, and we are committed to improving our services to ensure that such issues do not occur in the future.
We want to address your concerns and work towards a resolution.
At Gir Pride Resort, customer satisfaction is our top priority, and we strive to provide the best possible experience for our customers. Your feedback is invaluable in helping us achieve this goal. We are committed to making the necessary improvements, and we hope to have the opportunity to serve you better in the future.
Thanks and Regards.